The average pay for a Department Manager, Retail Store with Customer Service Metrics skills is $14.59 per hour.
The average pay for a Department Manager, Retail Store with Customer Service Metrics skills is $28,500 per year.
Job Description for Department Manager, Retail Store
A department store manager is responsible for managing the day-to-day activities of the retail store. They typically report to a regional director or regional manager, who they may interact with on a daily basis or less frequently. They hire and manage store personnel, as well as direct them in carrying out their employer’s vision. They may also be responsible for merchandising, training new employees, and completing scheduling and payroll. Some businesses create sales goals for department managers that must be met on a yearly or monthly basis.Read More...
Department managers in retail stores often work varying hours. They may be required to work nights and weekends to meet customer needs, depending upon their store’s hours. They may have to be present when the store is not open to complete paperwork or to receive shipments. They often have to make bank deposits and transactions away from the store location. Traveling for meetings and special projects may be required.
Typically, department store managers in a retail store environment must be highly organized and flexible. Energy and leadership potential are two of the most important qualities for a department manager in a retail store. They are expected to model the store vision for employees and customers alike. They have several years of experience in retail management and may be asked to have an associate’s degree or higher. They have to have excellent communication skills to deal with the customers and be an effective manager of their subordinates. (Copyright 2019 PayScale.com)
Department Manager, Retail Store Job Listings
Key Stats for Department Manager, Retail Store