The average hourly pay for a Dispatch Supervisor is $17.96.
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What Do Dispatch Supervisors Do?
A dispatch supervisor works at a center that disperses services or goods, such as a merchandise warehouse, emergency center, or taxi company. The dispatch supervisor organizes resources so that deliveries and services are carried out in the most efficient and timely manner possible.
This is often a high-paced job, so it is important to be able to work well under pressure. The dispatch supervisor may supervise dozens or even hundreds of employees. The dispatch supervisor should make sure that r…Read more
Dispatch Supervisor Tasks
- Direct, remotely, the activities of a number service technicians and share on call duties.
- Create an environment that achieves customer service/satisfaction and meets region targets.
- Obtain region service goals including incoming business, sales, expense/revenue ratio, service delivery, margin rates, inventory etc.
- Oversee and develop processes and tools to increase productivity, efficiency and customer satisfaction and maximize revenue.
Job Satisfaction for Dispatch Supervisor
Popular Employer Salaries for Dispatch Supervisor
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Dispatcher (but not Police, Fire, or Amb...
Somewhat common (8 - 20%)
Dispatch Supervisor Job Listings
What Are Popular Skills for Dispatch Supervisors?
Skills in Operations Management, Scheduling and Team Leadership are correlated to pay that is above average. Skills that pay less than market rate include Logistics and Customer Service.
What is the Pay by Experience Level for Dispatch Supervisors?
An entry-level Dispatch Supervisor with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $15.79 based on 36 salaries. An early career Dispatch Supervisor with 1-4 years of experience earns an average total compensation of $16.40 based on 468 salaries. A mid-career Dispatch Supervisor with 5-9 years of experience earns an average total compensation of $17.72 based on 352 salaries. An experienced Dispatch Supervisor with 10-19 years of experience earns an average total compensation of $19.82 based on 472 salaries. In their late career (20 years and higher), employees earn an average total compensation of $20.
Pay Difference by Location
Employees with Dispatch Supervisor in their job title in Miami, Florida earn an average of 44.2% more than the national average. These job titles also find higher than average salaries in Los Angeles, California (9.0% more) and Sacramento, California (4.8% more). The lowest salaries can be found in Houston, Texas (24.8% less), Denver, Colorado (20.5% less) and Dallas, Texas (12.0% less).
Years of Experience
This data is based on 1,524 survey responses.