Dispatch Supervisor Salary

Dispatch Supervisors in the United States can expect wages of $49K annually on average. This group's pay is mainly influenced by geographic location, followed by tenure and the specific company. For the most part, Dispatch Supervisors enjoy their work and report high levels of job satisfaction. Women are just slightly outnumbered, with male Dispatch Supervisors making up 53 percent of survey respondents. While somewhere between a fifth and a fourth report receiving no health benefits, a strong majority do receive medical coverage, and a majority have dental, as well. The figures in this rundown are based on the results of PayScale's salary questionnaire.

$36,391 - $67,626
$36K
$49K
$68K
MEDIAN: $49,321
10%
50%
90%

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$12.78 - $23.79
$13
$18
$24
MEDIAN: $17.52
10%
50%
90%

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$0$67K
Salary $36,391 - $67,626
Bonus $485.85 - $5,213
Profit Sharing $1,550
Commission $8,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,995 - $64,261
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 126
Hourly Data $0$38
Hourly Rate $12.78 - $23.79
Overtime $19.43 - $38.72
Annual Data $0$64K
Bonus $485.85 - $5,213
Commission $8,500
Profit Sharing $1,550
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,995 - $64,261
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 119

Find Out Exactly What You Should Be Paid

United States (change)

Job Description for Dispatch Supervisor

A dispatch supervisor works at a center that disperses services or goods, such as a merchandise warehouse, emergency center, or taxi company. The dispatch supervisor organizes resources so that deliveries and services are carried out in the most efficient and timely manner possible.

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Dispatch Supervisor Tasks

  • Direct, remotely, the activities of a number service technicians and share on call duties.
  • Create an environment that achieves customer service/satisfaction and meets region targets.
  • Obtain region service goals including incoming business, sales, expense/revenue ratio, service delivery, margin rates, inventory etc.
  • Oversee and develop processes and tools to increase productivity, efficiency and customer satisfaction and maximize revenue.

Common Career Paths for Dispatch Supervisor


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While Dispatch Supervisors do not often become Operations Managers, the job pays $59K per year on average. However, becoming a Trucking and Transportation Fleet Dispatcher or Dispatch Manager is a more frequent transition for Dispatch Supervisors.

Dispatch Supervisor Job Listings

Popular Employer Salaries for Dispatch Supervisor


United Parcel Service (UPS), Inc. offers the lowest pay in the field with a median salary of just $48K, but on the other end, some employees may earn up to $71K.

Popular Skills for Dispatch Supervisor


Survey results suggest that Dispatch Supervisors put a wide range of professional skills to use. Most notably, facility with Training, People Management, and Scheduling are correlated to pay that is significantly above average, leading to increases of 27 percent, 19 percent, and 12 percent, respectively. Most people who know Customer Service also know People Management and Microsoft Office.

Pay by Experience Level for Dispatch Supervisor

Pay by Experience for a Dispatch Supervisor has a positive trend. An entry-level Dispatch Supervisor with less than 5 years of experience can expect to earn an average total compensation of $40,000 based on 105 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Dispatch Supervisor with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $46,000 based on 94 salaries. An experienced Dispatch Supervisor which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $49,000 based on 77 salaries. A Dispatch Supervisor with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $51,000 based on 27 salaries.

Dispatch Supervisor Reviews

Q: What is it like working as a Dispatch Supervisor?

Dispatch Supervisor in Marietta:
"It is very busy; I am never bored."
Pros: I like the flexibility, the ability for overtime, and it is great for a goal oriented person.
Cons: Glass ceiling.

Related Job Salaries

Key Stats for Dispatch Supervisor

Gender

Female
45 %
Male
55 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 45 votes.
Less than 1 year
2%
1-4 years
29%
5-9 years
28%
10-19 years
29%
20 years or more
13%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Dispatch Supervisor Salaries

▲16%

▲10%

▲4%

National Average
$45,000

▼10%

Skills That Affect Dispatch Supervisor Salaries

Training
▲24%

People Management
▲17%

▲9%

Scheduling
▲9%

Oral / Verbal Communication
▲2%

National Average
$45,000




Problem Solving
▼3%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 45 votes.

Gender

Female
45 %
Male
55 %

Years of Experience

Less than 1 year
2%
1-4 years
29%
5-9 years
28%
10-19 years
29%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 72%
vision benefits
Vision: 61%
no benefits
None: 22%
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