$58,167
Avg. Salary

Average additional compensation for this job:

Bonus

$2,042

Profit Sharing

$950

Commission

$4,500
Field Service Representatives in the United States can expect wages of $58K per year on average. Total cash compensation to Field Service Representatives bottoms out near $29K and approaches $86K on the high end; the biggest paychecks include approximately $12K from bonuses and almost $6K from profit sharing. Compensation for this group is mainly affected by the company, but the particular city and years of experience are influential factors as well. Making up 77 percent of those who took the survey, male Field Service Representatives greatly outnumber their female counterparts. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. Job satisfaction is considered about average by most people in this profession. Participants in PayScale's salary questionnaire provided the particulars of this report.
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$38,820 - $87,563
$39K
$58K
$88K
MEDIAN: $58,167
10%
50%
90%

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$12.69 - $30.65
$13
$18
$31
MEDIAN: $18.15
10%
50%
90%

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$0$87K
Salary $38,820 - $87,563
Bonus $217 - $11,776
Profit Sharing $0.00 - $4,966
Commission $1,208 - $28,806
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,634 - $85,797
  • Country: United States
  • Currency: USD
  • Updated: 9 Sep 2018
  • Individuals Reporting: 475
Hourly Data $0$48
Hourly Rate $12.69 - $30.65
Overtime $19.31 - $48.43
Annual Data $0$85K
Bonus $217 - $11,776
Commission $1,208 - $28,806
Profit Sharing $0.00 - $4,966
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,634 - $85,797
  • Country: United States
  • Currency: USD
  • Updated: 9 Sep 2018
  • Individuals Reporting: 338

Job Description for Field Service Representative

Field service representatives are responsible for promoting and providing company products or services in a variety of locations. They act as a liaison between organization and customers to increase brand loyalty. In addition, they must possess strong communication abilities to increment customer satisfaction.

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Field Service Representative Tasks

  • Provide technical field support for company products by servicing sites and/or delivering or installing equipment.
  • Resolve maintenance and operational issues in the field.
  • Perform troubleshooting procedures.

Field Service Representative Pay By Employer

$0$101K

$29,672

$75,969

$32,219

$54,875

Lincare Inc.
7 profiles
$28,110

Common Career Paths for Field Service Representative


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Field Service Representatives sometimes assume positions such as Field Services Managers. That role pays $64K per year on average. Field Service Representatives moving up in their careers tend to step into positions as Field Service Supervisors or Operations Managers. The median paychecks in those roles are $5K higher and $8K higher, respectively.

Field Service Representative Job Listings

Popular Skills for Field Service Representative


Field Service Representatives report using a wide range of professional skills. Most notably, facility with Systems Troubleshooting, Technical Services, and Customer Relationship Management (CRM) are correlated to pay that is significantly above average, leading to increases of 21 percent, 17 percent, and 13 percent, respectively. Skills that pay less than market rate include Troubleshooting and Customer Service. The majority of those who know Customer Service also know Electronic Troubleshooting.

Pay by Experience Level for Field Service Representative

Pay by Experience for a Field Service Representative has a positive trend. An entry-level Field Service Representative with less than 5 years of experience can expect to earn an average total compensation of $43,000 based on 213 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Field Service Representative with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $48,000 based on 128 salaries. An experienced Field Service Representative which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $59,000 based on 108 salaries. A Field Service Representative with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $70,000 based on 60 salaries.

Pay Difference by Location

5%

National Average: $52,049

Larger city markers indicate a job is popular in that location.

Home to some of the best pay for Field Service Representatives, Seattle offers exceptional salaries, 37 percent above the national average. Field Service Representatives will also find cushy salaries in San Diego (+37 percent), Raleigh (+36 percent), New York (+33 percent), and Chicago (+29 percent). Compared to the national average, Columbus Field Service Representatives have considerably lower salaries, 27 percent below the national average to be exact. Location appears to be a major driving force in pay for those in this profession. Employers pay around 26 percent less in Charlotte and 13 percent less in Los Angeles, below-median salaries for those in this field.

Field Service Representative Reviews

Q: What is it like working as a Field Service Representative?

Field Service Representative in Springfield:
"Field Service Representative."
Pros: Fairly Easy Job.
Cons: Lots of Less work ethic coworkers.

Field Service Representative in St. Paul:
"Corporate culture, work flexibility, office conditions,"
Pros: Very flexibility job, travel all over the country.
Cons: Very stressful, your dealing with problems every day.

Related Job Salaries

Key Stats for Field Service Representative

Gender

Female
25 %
Male
75 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 117 votes.
Less than 1 year
5%
1-4 years
35%
5-9 years
21%
10-19 years
26%
20 years or more
13%

Experience Affects Field Service Representative Salaries

▲34%

▲13%

National Average
$52,000

▼8%

▼18%

Skills That Affect Field Service Representative Salaries

Systems Troubleshooting
▲19%


Customer Relationship Management (CRM)
▲11%


National Average
$52,000

▼1%


Troubleshooting
▼15%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 117 votes.

Gender

Female
25 %
Male
75 %

Years of Experience

Less than 1 year
5%
1-4 years
35%
5-9 years
21%
10-19 years
26%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 76%
vision benefits
Vision: 67%
no benefits
None: 12%