The average salary for a Field Service Representative is $58,448.
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$40k - $90k
$349 - $13k
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$30k - $86k
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Job Description for Field Service Representative
Field service representatives are responsible for promoting and providing company products or services in a variety of locations. They act as a liaison between organization and customers to increase brand loyalty. In addition, they must possess strong communication abilities to increment customer satisfaction. Field service representatives must work well under deadlines and have problem solving skills. They create performance- and sale-related reports, as well as manage complex projects across…Read more
Field Service Representative Tasks
- Provide technical field support for company products by servicing sites and/or delivering or installing equipment.
- Resolve maintenance and operational issues in the field.
- Perform troubleshooting procedures.
Job Satisfaction for Field Service Representative
Popular Employer Salaries for Field Service Representative
The top respondents for the job title Field Service Representative are from the companies The Boeing Company, Cardinal Health, Inc. and Schneider Electric Ltd. Reported salaries are highest at L-3 Communications where the average pay is $87,500. Other companies that offer high salaries for this role include The Boeing Company and Boston Scientific Corporation, earning around $74,991 and $64,000, respectively. Schneider Electric Ltd pays the lowest at around $51,099. Cardinal Health, Inc. and International Business Machines (IBM) Corp. also pay on the lower end of the scale, paying $54,875 and $61,365, respectively.
Field Service Representative Job Listings
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Popular Skills for Field Service Representative
Skills in Technical Services, Electronic Troubleshooting and Systems Troubleshooting are correlated to pay that is above average. Skills that pay less than market rate include Training and Customer Service.
Pay by Experience Level for Field Service Representative
An entry-level Field Service Representative with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $49,186 based on 41 salaries. An early career Field Service Representative with 1-4 years of experience earns an average total compensation of $52,717 based on 290 salaries. A mid-career Field Service Representative with 5-9 years of experience earns an average total compensation of $59,380 based on 151 salaries. An experienced Field Service Representative with 10-19 years of experience earns an average total compensation of $66,370 based on 187 salaries. In their late career (20 years and higher), employees earn an average total compensation of $72,216.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Field Service Representative in their job title in Boston, Massachusetts earn an average of 25.6% more than the national average. These job titles also find higher than average salaries in San Diego, California (23.6% more) and New York, New York (12.2% more). The lowest salaries can be found in Atlanta, Georgia (14.5% less) and Denver, Colorado (12.3% less).
Years of Experience
This data is based on 774 survey responses.
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