The average hourly pay for a Field Service Technician is $20.61.
Field Service Technician by
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What Do Field Service Technicians Do?
The field service technician performs different types of support at the customer’s location, such as troubleshooting, setup, and installation of systems and equipment. Daily work logs and service tickets must be filled out and accurate, and there is an element of end user and owner training to the position. Technicians must be able to work face to face with customers on a regular basis, providing training and product support. There is some physical labor involved in being a field technician, a…Read more
Field Service Technician Tasks
- Troubleshoot, diagnose, and repair units while in the field.
- Maintain records of service calls, training, and expenses.
- Provide on-call emergency service as required and maintain communication with the department manager while in the field.
- Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.
Job Satisfaction for Field Service Technician
Popular Employer Salaries for Field Service Technician
The top respondents for the job title Field Service Technician are from the companies Spectrum, AT&T Inc. and Comcast Cable, Inc.. Reported salaries are highest at Siemens where the average pay is $27.85. Other companies that offer high salaries for this role include AT&T Inc. and Crown Lift Trucks, earning around $23.59 and $23.24, respectively. Spectrum pays the lowest at around $15.69. Charter Communications, Inc. and Ricoh Corporation also pay on the lower end of the scale, paying $16.17 and $17.39, respectively.
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Project Manager, (Unspecified Type / Gen...
Somewhat common (8 - 20%)
Field Service Technician Job Listings
What Are Popular Skills for Field Service Technicians?
Skills in Troubleshooting, Equipment Maintenance, Technical Services and Electronic Troubleshooting are correlated to pay that is above average. Skills that pay less than market rate include Customer Service.
What is the Pay by Experience Level for Field Service Technicians?
An entry-level Field Service Technician with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $16.13 based on 466 salaries. An early career Field Service Technician with 1-4 years of experience earns an average total compensation of $18.34 based on 3,763 salaries. A mid-career Field Service Technician with 5-9 years of experience earns an average total compensation of $21.49 based on 2,334 salaries. An experienced Field Service Technician with 10-19 years of experience earns an average total compensation of $24.13 based on 2,467 salaries. In their late career (20 years and higher), employees earn an average total compensation of $26.
Pay Difference by Location
Employees with Field Service Technician in their job title in Chicago, Illinois earn an average of 13.8% more than the national average. These job titles also find higher than average salaries in New York, New York (11.5% more) and Denver, Colorado (10.5% more).
Years of Experience
This data is based on 10,790 survey responses.