Field Service Technician in Chicago, Illinois Salary

The average pay for a Field Service Technician in Chicago, Illinois is $22.76 per hour. Experience has a moderate effect on salary for this job.

$35,034 - $92,871
$35K
$51K
$93K
MEDIAN: $50,868
10%
50%
90%

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$14.92 - $33.63
$15
$23
$34
MEDIAN: $22.65
10%
50%
90%

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$0$92K
Salary $35,034 - $92,871
Bonus $0.00 - $7,563
Profit Sharing $700
Commission $1,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,543 - $79,785
  • Country: United States
  • Currency: USD
  • Updated: 9 Nov 2017
  • Individuals Reporting: 23
Hourly Data $0$48
Hourly Rate $14.92 - $33.63
Hourly Tips $0.00
Overtime $21.47 - $48.48
Annual Data $0$79K
Bonus $0.00 - $7,563
Commission $1,000
Profit Sharing $700
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,543 - $79,785
  • Country: United States
  • Currency: USD
  • Updated: 9 Nov 2017
  • Individuals Reporting: 80

Job Description for Field Service Technician

The field service technician performs different types of support at the customer’s location, such as troubleshooting, setup, and installation of systems and equipment. Daily work logs and service tickets must be filled out and accurate, and there is an element of end user and owner training to the position. Technicians must be able to work face to face with customers on a regular basis, providing training and product support. There is some physical labor involved in being a field technician, and some lifting of equipment.

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Field Service Technician Tasks

  • Troubleshoot, diagnose, and repair units while in the field.
  • Maintain records of service calls, training, and expenses.
  • Provide on-call emergency service as required and maintain communication with the department manager while in the field.
  • Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.

About Chicago, Illinois

Cook County, Illinois
2,720,556
Male:
1,320,015 (48.5%)
Female:
1,400,541 (51.5%)
Chicago (/ʃᵻˈkɑːɡoʊ/ or /ʃᵻˈkɔːɡoʊ/), officially the City of Chicago, is the third-most populous city in the United States. With over 2.7 million residents, it is the most populous city in the state of Illinois and the Midwestern United States, and the county seat of Cook County. The Chicago metropolitan area, often referred to as Chicagoland, has nearly 10 million people and is the third-largest in the U.S. Chicago was incorporated as a city in 1837, near a portage between the Great Lakes and the Mississippi River watershed, and grew rapidly in the mid-nineteenth century. The city is an international hub for finance, commerce, industry, technology, telecommunications, and transportation: O'Hare International Airport is the second-busiest airport in the world when measured by aircraft traffic; the region also has the largest number of U.S. highways and rail road freight. In 2012, Chicago was listed as an alpha global city by the Globalization and World Cities Research...
Chicago:
$50,702
Illinois:
$59,588
$985
Chicago:
$238,500
Illinois:
$180,300
6.3%

Field Service Technician Job Listings

Pay by Experience Level for Field Service Technician

Pay by Experience for a Field Service Technician has a positive trend. An entry-level Field Service Technician with less than 5 years of experience can expect to earn an average total compensation of $41,000 based on 47 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Field Service Technician with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $53,000 based on 22 salaries. An experienced Field Service Technician which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $58,000 based on 23 salaries. A Field Service Technician with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $69,000 based on 21 salaries.

Key Stats for Field Service Technician

Gender

Female
3 %
Male
97 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 13 votes.
Less than 1 year
5%
1-4 years
33%
5-9 years
21%
10-19 years
24%
20 years or more
17%

Experience Affects Field Service Technician Salaries

▲39%

▲18%

▲7%

National Average
$49,000

▼18%

Skills That Affect Field Service Technician Salaries

Industrial Hydraulics
▲10%




▲5%




Programmable Logic Controllers (PLC) / Automation
▲3%

System Repair
▼0%

Computer Service
▼0%

National Average
$49,000

Computer Hardware Technician
▼3%


Telecommunications
▼7%

Software Installation & Upgrade
▼9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 13 votes.

Gender

Female
3 %
Male
97 %

Years of Experience

Less than 1 year
5%
1-4 years
33%
5-9 years
21%
10-19 years
24%
20 years or more
17%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 69%
vision benefits
Vision: 61%
no benefits
None: 20%