The average hourly pay for a Field Service Technician at Johnson Controls Inc is $23.88.
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$19 - $33
$40,490 - $61,825
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Job Description for Field Service Technician
The field service technician performs different types of support at the customer’s location, such as troubleshooting, setup, and installation of systems and equipment. Daily work logs and service tickets must be filled out and accurate, and there is an element of end user and owner training to the position. Technicians must be able to work face to face with customers on a regular basis, providing training and product support. There is some physical labor involved in being a field technician, a…Read more
Field Service Technician Tasks
- Troubleshoot, diagnose, and repair units while in the field.
- Maintain records of service calls, training, and expenses.
- Provide on-call emergency service as required and maintain communication with the department manager while in the field.
- Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.
Popular Employer Salaries for Field Service Technician
The top respondents for the job title Field Service Technician are from the companies AT&T Inc., Comcast Cable, Inc. and Spectrum. Reported salaries are highest at Siemens where the average pay is $27.20. Other companies that offer high salaries for this role include AT&T Inc. and Comcast Cable, Inc., earning around $23.13 and $19.65, respectively. Spectrum pays the lowest at around $15.29. Time Warner Cable Company and Charter Communications, Inc. also pay on the lower end of the scale, paying $16.14 and $16.38, respectively.
Field Service Technician Job Listings
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Popular Skills for Field Service Technician
Avg. Hourly Rate
Skills in Troubleshooting, Customer Service and Technical Services are correlated to pay that is above average. Skills that pay less than market rate include Equipment Maintenance and Electronic Troubleshooting.
Years of Experience
This data is based on 11 survey responses.
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