Field Service Technician in Fort Wayne Salary

The average pay for a Field Service Technician in Fort Wayne, Indiana is $18.00 per hour. Most people with this job move on to other positions after 20 years in this field.

$36,174 - $62,400
$48K
MEDIAN: $48,246
50%

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$11.96 - $23.59
$12
$18
$24
MEDIAN: $17.69
10%
50%
90%

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$0$62K
Salary $48,246
Bonus $0.00
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,491 - $62,345
  • Country: United States
  • Currency: USD
  • Updated: 11 Jan 2018
  • Individuals Reporting: 7
Hourly Data $0$35
Hourly Rate $11.96 - $23.59
Overtime $30.00
Annual Data $0$62K
Bonus $0.00
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,491 - $62,345
  • Country: United States
  • Currency: USD
  • Updated: 11 Jan 2018
  • Individuals Reporting: 13

Job Description for Field Service Technician

The field service technician performs different types of support at the customer’s location, such as troubleshooting, setup, and installation of systems and equipment. Daily work logs and service tickets must be filled out and accurate, and there is an element of end user and owner training to the position. Technicians must be able to work face to face with customers on a regular basis, providing training and product support. There is some physical labor involved in being a field technician, and some lifting of equipment.

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Field Service Technician Tasks

  • Troubleshoot, diagnose, and repair units while in the field.
  • Maintain records of service calls, training, and expenses.
  • Provide on-call emergency service as required and maintain communication with the department manager while in the field.
  • Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.

About Fort Wayne, Indiana

Allen County, Indiana
258,144
Male:
124,815 (48.4%)
Female:
133,329 (51.6%)
Fort Wayne is a city in the U.S. state of Indiana and the seat of Allen County. Located in northeastern Indiana, the city is 18 miles (29 km) west of the Ohio border and 50 miles (80 km) south of the Michigan border. With an estimated population of 260,326 in 2015, Fort Wayne is the 77th most populous city in the United States and the second largest in Indiana, after Indianapolis. It is the principal city of the Fort Wayne metropolitan area, consisting of Allen, Wells, and Whitley counties, a combined population of 419,453 as of 2011. In addition to the three core counties, the combined statistical area (CSA) includes Adams, DeKalb, Huntington, Noble, and Steuben counties, with an estimated population of 615,077. Under the direction of American Revolutionary War statesman Anthony Wayne, the United States Army built Fort Wayne last in a series of forts near the Miami tribe village of Kekionga...
Fort Wayne:
$44,977
Indiana:
$50,532
$716
Fort Wayne:
$105,900
Indiana:
$131,000
4.0%

Field Service Technician Job Listings

Key Stats for Field Service Technician

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
Less than 1 year
5%
1-4 years
30%
5-9 years
25%
10-19 years
30%
20 years or more
10%

Experience Affects Field Service Technician Salaries

Entry-Level
▲11%

National Average
$43,000

Experienced
▼2%

Skills That Affect Field Service Technician Salaries

Equipment Maintenance
▲9%

Technical Services
▲8%

Troubleshooting
▲4%

Electronic Equipment Installation
▲3%

Customer Service
▲3%

National Average
$43,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Years of Experience

Less than 1 year
5%
1-4 years
30%
5-9 years
25%
10-19 years
30%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 35%
vision benefits
Vision: 41%
no benefits
None: 29%