Field Service Technician in Raleigh, North Carolina Salary

How much does a Field Service Technician make in Raleigh, NC? The average hourly rate for a Field Service Technician in Raleigh is $17.66 per hour. This is 11% below the national average for a Field Service Technician which is $19.59 per hour. Wages for a Field Service Technician in Raleigh range from $12.64 per hour to $25.45 per hour. Total Annual Pay, which includes hourly rate, bonus, and overtime for a Field Service Technician in Raleigh ranges from $26,949 to $65,436 annually. Among those reporting, there is an average job satisfaction rating of 4 out of 5 stars. Men make up a majority of the Field Service Technician workforce in Raleigh among those reporting — 100 percent to be exact. Many report receiving medical and dental benefits from their employer.

$51,620 - $66,129
$55K
MEDIAN: $55,003
50%

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$12.64 - $25.45
$13
$18
$25
MEDIAN: $17.66
10%
50%
90%

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$0$66K
Salary $55,003
Bonus $0.00 - $1,987
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,949 - $65,436
  • Country: United States
  • Currency: USD
  • Updated: 17 Nov 2017
  • Individuals Reporting: 6
Hourly Data $0$41
Hourly Rate $12.64 - $25.45
Overtime $17.62 - $41.09
Annual Data $0$65K
Bonus $0.00 - $1,987
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,949 - $65,436
  • Country: United States
  • Currency: USD
  • Updated: 17 Nov 2017
  • Individuals Reporting: 22

Job Description for Field Service Technician

The field service technician performs different types of support at the customer’s location, such as troubleshooting, setup, and installation of systems and equipment. Daily work logs and service tickets must be filled out and accurate, and there is an element of end user and owner training to the position. Technicians must be able to work face to face with customers on a regular basis, providing training and product support. There is some physical labor involved in being a field technician, and some lifting of equipment.

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Field Service Technician Tasks

  • Troubleshoot, diagnose, and repair units while in the field.
  • Maintain records of service calls, training, and expenses.
  • Provide on-call emergency service as required and maintain communication with the department manager while in the field.
  • Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.

About Raleigh, North Carolina

Wake County, North Carolina
451,949
Male:
219,184 (48.5%)
Female:
232,765 (51.5%)
Raleigh (/ˈrɑːli/; RAH-lee) is the capital of the state of North Carolina, the seat of Wake County in the United States. Raleigh is known as the "City of Oaks" for its many oak trees, which line the streets in the heart of the city. The city covers a land area of 142.8 square miles (370 km2). The U.S. Census Bureau estimated the city's population as 451,066 as of July 1, 2015. It is also one of the fastest-growing cities in the country. The city of Raleigh is named after Sir Walter Raleigh, who established the lost Roanoke Colony in present-day Dare County. Raleigh is home to North Carolina State University and is part of the Research Triangle area, together with Durham (home of Duke University) and Chapel Hill (home of the University of North Carolina at Chapel Hill). The "Triangle" nickname originated after the 1959 creation of the Research Triangle Park, located...
Raleigh:
$56,910
North Carolina:
$47,830
$970
Raleigh:
$226,500
North Carolina:
$160,100
3.4%

Field Service Technician Job Listings

Pay by Experience Level for Field Service Technician

Pay by Experience for a Field Service Technician has a positive trend. An entry-level Field Service Technician with less than 5 years of experience can expect to earn an average total compensation of $39,000 based on 14 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Field Service Technician with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $52,000 based on 8 salaries. An experienced Field Service Technician which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $55,000 based on 7 salaries. A Field Service Technician with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $54,000 based on 5 salaries.

Key Stats for Field Service Technician

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.
Less than 1 year
7%
1-4 years
50%
5-9 years
21%
10-19 years
14%
20 years or more
7%

Experience Affects Field Service Technician Salaries

Experienced
▲19%

Late-Career
▲17%

Mid-Career
▲12%

National Average
$46,000

▼16%

Skills That Affect Field Service Technician Salaries

Software Installation & Upgrade
▲24%

Technical Services
▲20%

Customer Service
▲9%

Electronic Troubleshooting
▲3%

Systems Troubleshooting
▲3%

Maintenance
▲3%

Electronic Equipment Installation
▲3%

Troubleshooting
▲1%

Equipment Maintenance
▲1%

System Repair
▼0%

National Average
$46,000

Telecommunications
▼18%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.

Years of Experience

Less than 1 year
7%
1-4 years
50%
5-9 years
21%
10-19 years
14%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 67%
dental benefits
Dental: 52%
vision benefits
Vision: 48%
no benefits
None: 29%