Field Service Technician in Raleigh, North Carolina Salary
How much does a Field Service Technician make in Raleigh, NC? The average hourly rate for a Field Service Technician in Raleigh is $17.66 per hour. This is 11% below the national average for a Field Service Technician which is $19.59 per hour. Wages for a Field Service Technician in Raleigh range from $12.64 per hour to $25.45 per hour. Total Annual Pay, which includes hourly rate, bonus, and overtime for a Field Service Technician in Raleigh ranges from $26,949 to $65,436 annually. Among those reporting, there is an average job satisfaction rating of 4 out of 5 stars. Men make up a majority of the Field Service Technician workforce in Raleigh among those reporting — 100 percent to be exact. Many report receiving medical and dental benefits from their employer.
|Bonus||$0.00 - $1,987|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$26,949 - $65,436|
|Hourly Rate||$12.64 - $25.45|
|Overtime||$17.62 - $41.09|
|Bonus||$0.00 - $1,987|
|Total Pay (||$26,949 - $65,436|
Job Description for Field Service Technician
The field service technician performs different types of support at the customer’s location, such as troubleshooting, setup, and installation of systems and equipment. Daily work logs and service tickets must be filled out and accurate, and there is an element of end user and owner training to the position. Technicians must be able to work face to face with customers on a regular basis, providing training and product support. There is some physical labor involved in being a field technician, and some lifting of equipment.Read More...
Technicians must have good product knowledge, but also be able to “think outside the box” when necessary. Experience with many different computer systems is beneficial. Applicants must be able to work without much direct supervision on a daily basis. Project management skills are helpful, as many projects involve ensuring that equipment from multiple vendors is installed properly and working together. There are typically multiple projects in progress at the same time, so technicians must be able to track and stay updated on multiple tasks at the same time. (Copyright 2017 PayScale.com)
Field Service Technician Tasks
- Troubleshoot, diagnose, and repair units while in the field.
- Maintain records of service calls, training, and expenses.
- Provide on-call emergency service as required and maintain communication with the department manager while in the field.
- Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.
Field Service Technician Job Listings
Pay by Experience Level for Field Service Technician
Pay by Experience for a Field Service Technician has a positive trend. An entry-level Field Service Technician with less than 5 years of experience can expect to earn an average total compensation of $39,000 based on 14 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Field Service Technician with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $52,000 based on 8 salaries. An experienced Field Service Technician which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $55,000 based on 7 salaries. A Field Service Technician with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $54,000 based on 5 salaries.
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Key Stats for Field Service Technician
Rated 4 out of 5
based on 8 votes.