Field Service Technician in Richmond, Virginia Salary

How much does a Field Service Technician make in Richmond, VA? In Richmond, a Field Service Technician earns an average of $20.90 per hour. This is 6% above the national average for a Field Service Technician which is $19.59 per hour. Wages for a Field Service Technician in Richmond range from $14.44 per hour to $28.88 per hour. Total Annual Pay, which includes hourly rate, bonus, commission, profit sharing, and overtime for a Field Service Technician in Richmond ranges from $31,168 to $65,475 annually. Job satisfaction is reported as 5 out of 5 stars. In Richmond, men make up the majority of the workforce (100 percent). In Richmond, a Field Service Technician often enjoys medical and dental benefits provided by their employer.

$34,228 - $79,463
$34K
$50K
$79K
MEDIAN: $50,000
10%
50%
90%

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$14.44 - $28.88
$14
$21
$29
MEDIAN: $20.90
10%
50%
90%

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$0$79K
Salary $34,228 - $79,463
Bonus $1,300
Profit Sharing $0.00
Commission $7,742
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,168 - $65,475
  • Country: United States
  • Currency: USD
  • Updated: 22 Nov 2017
  • Individuals Reporting: 10
Hourly Data $0$41
Hourly Rate $14.44 - $28.88
Overtime $37.08
Annual Data $0$65K
Bonus $1,300
Commission $7,742
Profit Sharing $0.00
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,168 - $65,475
  • Country: United States
  • Currency: USD
  • Updated: 22 Nov 2017
  • Individuals Reporting: 34

Job Description for Field Service Technician

The field service technician performs different types of support at the customer’s location, such as troubleshooting, setup, and installation of systems and equipment. Daily work logs and service tickets must be filled out and accurate, and there is an element of end user and owner training to the position. Technicians must be able to work face to face with customers on a regular basis, providing training and product support. There is some physical labor involved in being a field technician, and some lifting of equipment.

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Field Service Technician Tasks

  • Troubleshoot, diagnose, and repair units while in the field.
  • Maintain records of service calls, training, and expenses.
  • Provide on-call emergency service as required and maintain communication with the department manager while in the field.
  • Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.

About Richmond, Virginia

Richmond city, Virginia
220,289
Male:
104,793 (47.6%)
Female:
115,496 (52.4%)
Richmond (/ˈrɪtʃmənd/ RICH-mənd) is the capital of the Commonwealth of Virginia, in the United States. It is the center of the Richmond Metropolitan Statistical Area (MSA) and the Greater Richmond Region. While it was incorporated in 1742, Richmond has been an independent city since 1871. As of the 2010 census, the population was 204,214; in 2015, the population was estimated to be 220,289, the fourth-most populous city in Virginia. The Richmond Metropolitan Area has a population of 1,260,029, the third-most populous metro in the state. Richmond is located at the fall line of the James River, 44 miles (71 km) west of Williamsburg, 66 miles (106 km) east of Charlottesville, and 98 miles (158 km) south of Washington, D.C. Surrounded by Henrico and Chesterfield counties, the city is located at the intersections of Interstate 95 and Interstate 64, and encircled by Interstate 295 and Virginia State Route 288. Major suburbs include Midlothian to the southwest,...
Richmond:
$39,906
Virginia:
$66,262
$927
Richmond:
$199,900
Virginia:
$257,800
5.6%

Field Service Technician Job Listings

Key Stats for Field Service Technician

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 7 votes.
Less than 1 year
2%
1-4 years
30%
5-9 years
14%
10-19 years
36%
20 years or more
18%

Experience Affects Field Service Technician Salaries

Experienced
▲17%

National Average
$46,000

Mid-Career
▼5%

Entry-Level
▼23%

Skills That Affect Field Service Technician Salaries

Customer Service
▲1%

National Average
$46,000

Troubleshooting
▼1%

Technical Services
▼1%

Equipment Maintenance
▼2%

Electronic Troubleshooting
▼3%

Electronic Equipment Installation
▼3%

Maintenance
▼4%

Systems Troubleshooting
▼12%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 7 votes.

Years of Experience

Less than 1 year
2%
1-4 years
30%
5-9 years
14%
10-19 years
36%
20 years or more
18%

Common Health Benefits

medical benefits
Medical: 89%
dental benefits
Dental: 54%
vision benefits
Vision: 32%
no benefits
None: 11%