Mid-Career Field Service Technician in Charlotte, North Carolina Salary

The average rate for a Mid-Career Field Service Technician in Charlotte, North Carolina is $22.35 per hour. The highest paying skills associated with this job are System Repair, Systems Troubleshooting, and Technical Services.

$34,200 - $63,465
$34K
$52K
$63K
MEDIAN: $51,818
10%
50%
90%

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$16.70 - $27.96
$17
$22
$28
MEDIAN: $22.07
10%
50%
90%

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$0$65K
Salary $34,200 - $63,465
Bonus $248 - $2,043
Profit Sharing $550
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,602 - $65,860
  • Country: United States
  • Currency: USD
  • Updated: 13 Jan 2018
  • Individuals Reporting: 14
Hourly Data $0$47
Hourly Rate $16.70 - $27.96
Overtime $25.94 - $47.14
Annual Data $0$65K
Bonus $248 - $2,043
Profit Sharing $550
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,602 - $65,860
  • Country: United States
  • Currency: USD
  • Updated: 13 Jan 2018
  • Individuals Reporting: 26

Job Description for Field Service Technician

The field service technician performs different types of support at the customer’s location, such as troubleshooting, setup, and installation of systems and equipment. Daily work logs and service tickets must be filled out and accurate, and there is an element of end user and owner training to the position. Technicians must be able to work face to face with customers on a regular basis, providing training and product support. There is some physical labor involved in being a field technician, and some lifting of equipment.

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Field Service Technician Tasks

  • Troubleshoot, diagnose, and repair units while in the field.
  • Maintain records of service calls, training, and expenses.
  • Provide on-call emergency service as required and maintain communication with the department manager while in the field.
  • Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.

About Charlotte, North Carolina

Mecklenburg County, North Carolina
827,121
Male:
396,646 (48.0%)
Female:
430,475 (52.0%)
Charlotte /ˈʃɑːrlət/ is the largest city in the state of North Carolina. It is the county seat of Mecklenburg County and the second largest city in the southeastern United States, just behind Jacksonville, Florida. Charlotte is the third fastest growing major city in the United States. In 2014, the estimated population of Charlotte according to the U.S. Census Bureau was 809,958, making it the 17th largest city in the United States based on population. The Charlotte metropolitan area ranks 22nd largest in the US and had a 2014 population of 2,380,314. The Charlotte metropolitan area is part of a sixteen-county market region or combined statistical area with a 2014 U.S. Census population estimate of 2,537,990. Residents of Charlotte are referred to as "Charlotteans." It is listed as a "gamma-plus" global city by the Globalization and World Cities Research Network. Charlotte is home to the corporate headquarters of Bank of America and the east...
Charlotte:
$53,919
North Carolina:
$47,830
$978
Charlotte:
$188,800
North Carolina:
$160,100
5.2%

Field Service Technician Job Listings

Key Stats for Field Service Technician

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
5-9 years
68%
10-19 years
33%

Skills That Affect Field Service Technician Salaries

System Repair
▲6%

Systems Troubleshooting
▲6%

Technical Services
▲4%

National Average
$50,000

Equipment Maintenance
▼8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Common Health Benefits

medical benefits
Medical: 92%
dental benefits
Dental: 85%
vision benefits
Vision: 73%
no benefits
None: 8%