The average hourly pay for a Field Service Technician with Telecommunications skills is $21.01.
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$15 - $31
$269 - $5,817
$97 - $2,576
$0 - $983
$32,641 - $72,262
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Job Description for Field Service Technician
The field service technician performs different types of support at the customer’s location, such as troubleshooting, setup, and installation of systems and equipment. Daily work logs and service tickets must be filled out and accurate, and there is an element of end user and owner training to the position. Technicians must be able to work face to face with customers on a regular basis, providing training and product support. There is some physical labor involved in being a field technician, a…Read more
Field Service Technician Tasks
- Troubleshoot, diagnose, and repair units while in the field.
- Maintain records of service calls, training, and expenses.
- Provide on-call emergency service as required and maintain communication with the department manager while in the field.
- Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.
Popular Employer Salaries for Field Service Technician
The top respondents for the job title Field Service Technician are from the companies AT&T Inc., Comcast Cable, Inc. and Spectrum. Reported salaries are highest at Verizon Communications, Inc. where the average pay is $38.44. Other companies that offer high salaries for this role include Cox Communications, Inc. and AT&T Inc., earning around $28.02 and $22.82, respectively. Spectrum pays the lowest at around $15.59. Time Warner Cable Company and Charter Communications, Inc. also pay on the lower end of the scale, paying $17.00 and $17.39, respectively.
Field Service Technician Job Listings
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Popular Skills for Field Service Technician
Avg. Hourly Rate
Skills in Electronic Troubleshooting are correlated to pay that is above average. Skills that pay less than market rate include Customer Service, Technical Services, Equipment Maintenance and Troubleshooting.
Pay by Experience Level for Field Service Technician
An entry-level Field Service Technician with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $15.17 based on 9 salaries. An early career Field Service Technician with 1-4 years of experience earns an average total compensation of $17.19 based on 177 salaries. A mid-career Field Service Technician with 5-9 years of experience earns an average total compensation of $20.95 based on 157 salaries. An experienced Field Service Technician with 10-19 years of experience earns an average total compensation of $24.41 based on 181 salaries. In their late career (20 years and higher), employees earn an average total compensation of $26.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Field Service Technician in their job title in New York, New York earn an average of 66.3% more than the national average. These job titles also find higher than average salaries in Los Angeles, California (16.6% more) and Houston, Texas (14.2% more). The lowest salaries can be found in San Antonio, Texas (19.1% less) and Dallas, Texas (9.6% less).
Years of Experience
This data is based on 616 survey responses.
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