The average pay for a Floor Manager is $17.78 per hour.
The average pay for a Floor Manager is $49,985 per year.
|Salary||$26,400 - $85,540|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$26,666 - $86,429|
|Hourly Rate||$11.74 - $30.41|
|Total Pay (||$26,666 - $86,429|
Job Description for Floor Manager
Businesses that depend on personnel that actively assist customers are typical employers of floor managers; these businesses include retail stores, restaurants, hotels, and others. The floor manager works in the retail sales area and similar areas (usually called “the floor”) to ensure that prospective customers and paying guests are provided with customer service consistent with the goals of the business. While he or she should expect to have frequent direct interactions with customers, it is essential that floor managers effectively delegate to and direct their associates in the course of normal operations. The floor manager is usually expected to oversee training for all team employees regarding products and sales and service techniques. Floor managers also typically have hiring and scheduling responsibilities. The floor manager generally oversees the upkeep, maintenance, and attractiveness of the sales floor. They also supervise product rotations and restocks, as well as the proper placement of promotional and sales materials. Floor managers typically work in a retail or restaurant environment, with hours that often extend before and after the operating hours for the business.Read More...
The education requirements to be a floor manager vary greatly. Smaller retail stores or restaurants typically favor practical experience over education. Larger organizations may require or prefer some vocational or collegiate education in business, hospitality management, or a related field. The manager needs excellent customer service and communication skills for both direct customer interactions, as well as training and developing team members. (Copyright 2019 PayScale.com)
- Ensure balance of inventory counts, usage reports, and cash drawers.
- Train and schedule front of house employees.
- Handle customer complaints and requests.
Floor Manager Job Listings
Key Stats for Floor Manager
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