$26,513
Avg. Salary
$10.88
Avg. Hourly Rate

Average additional compensation:

$300

Bonus

$1,550

Profit Sharing

$983

Commission

What am I worth?
How should I pay?

The average pay for a Front Desk Agent is $10.88 per hour.

The average pay for a Front Desk Agent is $26,513 per year.

10%
$8.92
10%
$10.88
50%
$14.96
90%
90%
MEDIAN $10.88
10%
$17k
10%
$27k
50%
$42k
90%
90%
MEDIAN $26,513
$16,846 - $42,493
$17K
$27K
$42K
MEDIAN: $26,513
10%
50%
90%

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$8.92 - $14.96
$8
$11
$15
MEDIAN: $10.88
10%
50%
90%

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$0$42K
Salary $16,846 - $42,493
Bonus $50.17 - $1,196
Profit Sharing $1,550
Commission $95.94 - $8,656
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,667 - $32,369
  • Country: United States
  • Currency: USD
  • Updated: 18 Mar 2019
  • Individuals Reporting: 82
Hourly Data $0$23
Hourly Rate $8.92 - $14.96
Hourly Tips $0.11 - $2.60
Overtime $12.92 - $23.13
Annual Data $0$32K
Bonus $50.17 - $1,196
Commission $95.94 - $8,656
Profit Sharing $1,550
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,667 - $32,369
  • Country: United States
  • Currency: USD
  • Updated: 18 Mar 2019
  • Individuals Reporting: 2,244

Job Description for Front Desk Agent

Front desk agents may also be called receptionists, secretaries, clerks, etc. and they work in a wide range of industries. While the typical office receptionist works normal business hours in a professional setting, front desk agents for other types of businesses may be working at any hour of the day or night, in a wide variety of places. Hotel clerks, hospital receptionists and emergency service desk agents, for example, are available around the clock.

Read More...
Front Desk Agent Tasks
  • Assist clients with check-in, check-out, and other standard operations.
  • Handle and document complaints, problems, and concerns.
  • Explain pricing and room options over the phone and in person.
  • Greet clients and walk-ins and provide information, assistance, and security.
  • Create, deliver, and explain bills and collect payments.

Popular Employer Salaries for Front Desk Agent

Common Career Paths for Front Desk Agent


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Front Desk Agent Job Listings

Popular Skills for Front Desk Agent

Pay by Experience Level for Front Desk Agent

Pay by Experience for a Front Desk Agent has a positive trend. An entry-level Front Desk Agent with less than 5 years of experience can expect to earn an average total compensation of $22,000 based on 1,027 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Front Desk Agent with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $23,000 based on 251 salaries. An experienced Front Desk Agent which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $24,000 based on 103 salaries. A Front Desk Agent with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $27,000 based on 18 salaries.

Pay Difference by Location

National Average: $23,071

Larger city markers indicate a job is popular in that location.

Front Desk Agent Reviews

Q: What is it like working as a Front Desk Agent?

Front Desk Agent in Willemstad:
"Very nice job, guest relationship."
Pros:
Cons: Work overtime without payment, no days off.

Front Desk Agent in Dunwoody:
"Meeting new people daily."
Pros: Meeting new people and traveling using my discount.
Cons: Sometimes guest can be rude and the workplace can be unprofessional.

Front Desk Agent in Altus:
"Be polite."
Customer service is always first. Be polite no matter what.

Front Desk Agent in Urbana:
"Above & Beyond is the key!"
Pros: Putting a smile on their face!
Cons: 3rd party reservations.

Front Desk Agent in Denver:
"Good pay, lots of hours."
Pros: Good pay, lots of hours, nice guests, room discounts,
Cons: Unpredictable schedules, long hours up to 16 hrs a day every so often.

Front Desk Agent in Menomonie:
Pros: The discounts on travel (employee pricing at other locations)
Cons: The lack of communication between employees.

Front Desk Agent in Durham:
"Take Life By The Horns And Be Prepared For The Unprepared."
Learn how not to take things personal and don't wait for a manager to get back with you, use your gut and common sense when tackling difficult situations.

Related Job Salaries

Key Stats for Front Desk Agent

Gender

Female
67 %
Male
33 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 416 votes.
Less than 1 year
11%
1-4 years
64%
5-9 years
16%
10-19 years
8%
20 years or more
2%

Experience Affects Front Desk Agent Salaries

▲15%

▲5%

▲2%

National Average
$23,000

▼4%

Skills That Affect Front Desk Agent Salaries

Problem Solving
▲2%


National Average
$23,000

Customer Relations
▼3%



Sales
▼3%


Oral / Verbal Communication
▼3%

Cash Handling
▼3%


▼5%

Customer Service Metrics
▼9%

Accounting
▼10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 416 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
11%
1-4 years
64%
5-9 years
16%
10-19 years
8%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 42%
dental benefits
Dental: 34%
vision benefits
Vision: 29%
no benefits
None: 55%