Average Front Desk Agent Hourly Pay

$11.25
Avg. Hourly RateShow Salary
$300
Bonus
$900
Commission
$500
Profit Sharing
What am I worth?
Get pay report
How should I pay?
Price a job
The average hourly pay for a Front Desk Agent is $11.25.
10%
$9.06
MEDIAN
$11.25
90%
$15.30
Is Front Desk Agent your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
United States (change)
How it works:
1
Enter city & years of experience
2
Add pay factors like skills & education
3
Find your market worth with a report tailored to you
Hourly Rate
$9 - $15
Bonus
$20 - $1,021
Profit Sharing
$53 - $4,000
Commission
$49 - $6,128
Total Pay
$18,959 - $32,571
Find your market worth – how it works:
Tell us about your job and pay factors like skills and educationTell us about your job and pay factors like skills and education
Find your market worth with a report tailored to youFind your market worth with a report tailored to you
Negotiate your pay with confidenceNegotiate your pay with confidence

What Do Front Desk Agents Do?

Front Desk Agent Tasks
  • Assist clients with check-in, check-out, and other standard operations.
  • Handle and document complaints, problems, and concerns.
  • Explain pricing and room options over the phone and in person.
  • Greet clients and walk-ins and provide information, assistance, and security.
  • Create, deliver, and explain bills and collect payments.

Job Satisfaction for Front Desk Agent

3.7 out of 5
(451)
Highly Satisfied
43Reviews
The top respondents for the job title Front Desk Agent are from the companies Marriott International, Inc., Hampton Inn and Holiday Inn Express. Reported salaries are highest at Marriott International, Inc. where the average pay is $12.22. Other companies that offer high salaries for this role include Hilton Worldwide and Courtyard by Marriott, earning around $11.31 and $10.73, respectively. Holiday Inn Express pays the lowest at around $10.25. Best Western International, Inc. and Hampton Inn also pay on the lower end of the scale, paying $10.29 and $10.45, respectively.

Front Desk Agent Job Listings

Search for more jobs
Search

What Are Popular Skills for Front Desk Agents?

Skills in Customer Relations, Systems Computer/Console Operations and Microsoft Office are correlated to pay that is above average. Skills that pay less than market rate include Phone Support and Customer Service.

What is the Pay by Experience Level for Front Desk Agents?

An entry-level Front Desk Agent with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $10.71 based on 232 salaries. An early career Front Desk Agent with 1-4 years of experience earns an average total compensation of $11.16 based on 1,285 salaries. A mid-career Front Desk Agent with 5-9 years of experience earns an average total compensation of $11.59 based on 322 salaries. An experienced Front Desk Agent with 10-19 years of experience earns an average total compensation of $11.75 based on 159 salaries. In their late career (20 years and higher), employees earn an average total compensation of $12.
Employees with Front Desk Agent in their job title in New York, New York earn an average of 55.5% more than the national average. These job titles also find higher than average salaries in Chicago, Illinois (37.9% more) and Los Angeles, California (26.0% more). The lowest salaries can be found in Houston, Texas (5.2% less), Orlando, Florida (4.4% less) and Atlanta, Georgia (1.4% less).

Years of Experience

This data is based on 2,040 survey responses.
Entry Level
11.4%
Early Career
63.0%
Mid Career
15.8%
Experienced
7.8%
Late Career
2.1%