Front Desk Receptionist, Medical Office in Detroit, Michigan Salary
The average wage for a Front Desk Receptionist, Medical Office in Detroit, Michigan is $12.34 per hour.
Job Description for Front Desk Receptionist, Medical Office
A medical office front desk receptionist performs a number of duties, including greeting and scheduling patients and visitors, bookkeeping, calling patients to remind them of appointments, handling billing, answering and routing calls, making transactions, and keeping paperwork organized. The medical office front desk receptionist mainly uses telephones and computers to communicate with patients and staff, so they must have basic knowledge of computers. These receptionists frequently work during regular business hours in an office setting, and travel is almost never required. Hours may vary for receptionists depending on the office's regular hours. Medical office front desk receptionists must interact frequently with patients, medical professionals, and supervisors, meaning they must have excellent communication skills and be personable.Read More...
Most companies require medical office front desk receptionists to have a high school diploma or GED; depending on the company candidates, one to three years' relevant experience may also be required. (Copyright 2017 PayScale.com)
Front Desk Receptionist, Medical Office Tasks
- Compile and record medical charts, reports, and correspondence.
- Interview patients to complete insurance and privacy forms.
- Receive insurance co-pay payments and post amounts paid to patient accounts.
- Schedule and confirm patient appointments, check-ups and physician referrals.
- Answer telephones and direct calls to appropriate staff.