Avg. Salary
$11.00
Avg. Hourly Rate
Help us gather more data! Is Guest Services Agent your job title? Find out what you're worth.

The average pay for a Guest Services Agent with Microsoft Office skills is $11.00 per hour.

The average pay for a Guest Services Agent with Microsoft Office skills is {{pay}} per year.

10%
$7.79
10%
$11.00
50%
$20.43
90%
90%
MEDIAN $11.00
10%
$0.00
10%
$0.00
50%
$0.00
90%
90%
MEDIAN $0.00
$7.79 - $20.43
$7
$11
$20
MEDIAN: $11.00
10%
50%
90%

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Hourly Data $0$20
Hourly Rate $7.79 - $20.43
Annual Data $0$44K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,286 - $44,937
  • Country: United States
  • Currency: USD
  • Updated: 17 Apr 2019
  • Individuals Reporting: 16

Job Description for Guest Services Agent

Guest services agents generally operate the front desk of a hotel (or similar establishment) and are chiefly responsible for handling guest check-ins, check-outs, and other customer-service functions. They may also be responsible for customer complaints, handling cash, and informing visitors of hotel rules, as well as providing additional information to assist the guests.

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Guest Services Agent Tasks
  • Greet, register, and assign rooms to guests, and provide information and paperwork.
  • Answer questions, escalate complaints, and ensure that the lobby remains clean and pleasant.
  • Calculate bills, collect payments and document interactions.

Guest Services Agent Job Listings

Key Stats for Guest Services Agent

Gender

Female
90 %
Male
10 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.
Less than 1 year
19%
1-4 years
50%
5-9 years
19%
10-19 years
13%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.

Gender

Female
90 %
Male
10 %

Years of Experience

Less than 1 year
19%
1-4 years
50%
5-9 years
19%
10-19 years
13%

Common Health Benefits

medical benefits
Medical: 36%
dental benefits
Dental: 36%
vision benefits
Vision: 21%
no benefits
None: 64%