$51,000
Avg. Salary
Avg. Hourly Rate
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The average pay for a Guest Services Manager in Las Vegas, Nevada is {{pay}} per hour.

The average pay for a Guest Services Manager in Las Vegas, Nevada is $51,000 per year.

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MEDIAN $0.00
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$41k
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$51k
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MEDIAN $51,000

Job Description for Guest Services Manager

Guest services managers are typically responsible for managing all day-to-day operations activities for their business' front or main office. Their main objective is to ensure that all systems in the facility are running efficiently and all procedures are being followed completely. The job duties of this position include scheduling, monitoring, and training other guest services personnel; customer appointment and reservation processing; and resolving complaint. Additionally, the guest services manager is usually responsible for interviewing and hiring of new guest services employees. During a typical day, the guest services manager spends the majority of their time working with customers to ensure their needs are being met. They spend some of their time on procedural and administrative tasks such as scheduling, reporting, and employee training.

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Guest Services Manager Tasks
  • Directly handle customer service problems, working for satisfactory resolution.
  • Monitor inventory, rates, schedules, and complete payroll and expenses.
  • Collect, analyze, and report on metrics like number served, popularity of services and common unmet needs.
  • Direct and manage staff who interact with customers to ensure high quality guest experiences.

About Las Vegas, Nevada

Clark County, Nevada
623,769
Male:
310,568 (49.8%)
Female:
313,201 (50.2%)
Las Vegas (/lɑːs ˈveɪɡəs/, Spanish for "The Meadows"), officially the City of Las Vegas and often known simply as Vegas, is the 29th-most populated city in the United States, the most populated city in the state of Nevada, and the county seat of Clark County. The city anchors the Las Vegas Valley metropolitan area and is the largest city within the greater Mojave Desert. Las Vegas is an internationally renowned major resort city known primarily for its gambling, shopping, fine dining, entertainment, and nightlife. It is the leading financial, commercial, and cultural center for Nevada. The city bills itself as The Entertainment Capital of the World, and is famous for its mega casino–hotels and associated activities. It is a top three destination in the United States for business conventions and a global leader in the hospitality industry, claiming more AAA Five Diamond hotels than any city in the world. Today, Las...
Las Vegas:
$49,676
Nevada:
$52,431
$983
Las Vegas:
$209,400
Nevada:
$221,400
5.7%

Guest Services Manager Job Listings

Key Stats for Guest Services Manager

Gender

Female
17 %
Male
83 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.
5-9 years
100%

Skills That Affect Guest Services Manager Salaries

People Management
▲8%

Problem Solving
▲3%

National Average
$52,000

Customer Service
▼2%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.

Gender

Female
17 %
Male
83 %

Common Health Benefits

medical benefits
Medical: 100%
dental benefits
Dental: 100%
vision benefits
Vision: 88%
no benefits
None: