Avg. Base Salary (USD)
The average salary for a Guest Services Manager is $50,407 in 2023
What is the Pay by Experience Level for Guest Services Managers?
An entry-level Guest Services Manager with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $40,058 based on 8 salaries. An early career Guest Services Manager with 1-4 years of experience earns an average total compensation of $46,697 based on 138 …Read more
What Do Guest Services Managers Do?
Guest services managers are typically responsible for managing all day-to-day operations activities for their business' front or main office. Their main objective is to ensure that all systems in the facility are running efficiently and all procedures are being followed completely. The job duties of this position include scheduling, monitoring, and training other guest services personnel; customer appointment and reservation processing; and resolving complaint. Additionally, the guest services …Read more
- Directly handle customer service problems, working for satisfactory resolution.
- Monitor inventory, rates, schedules, and complete payroll and expenses.
- Collect, analyze, and report on metrics like number served, popularity of services and common unmet needs.
- Direct and manage staff who interact with customers to ensure high quality guest experiences.
How do Guest Services Managers Rate Their Jobs?
FAQs About Guest Services Managers
What is the highest pay for Guest Services Managers?
Our data indicates that the highest pay for a Guest Services Manager is $64k / year
What is the lowest pay for Guest Services Managers?
Our data indicates that the lowest pay for a Guest Services Manager is $36k / year
How can Guest Services Managers increase their salary?
Increasing your pay as a Guest Services Manager is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Guest Services Manager that oversees more junior Guest Services Managers, this experience can increase the likelihood to earn more.