$36,140
Avg. Salary
Avg. Hourly Rate
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The average pay for a Guest Services Manager in St. Louis, Missouri is {{pay}} per hour.

The average pay for a Guest Services Manager in St. Louis, Missouri is $36,140 per year.

10%
$0.00
10%
$0.00
50%
$0.00
90%
90%
MEDIAN $0.00
10%
$35k
10%
$36k
50%
$39k
90%
90%
MEDIAN $36,140
$34,912 - $38,974
$36K
MEDIAN: $36,140
50%

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$0$64K
Salary $36,140
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,055 - $64,564
  • Country: United States
  • Currency: USD
  • Updated: 21 Apr 2019
  • Individuals Reporting: 9

Job Description for Guest Services Manager

Guest services managers are typically responsible for managing all day-to-day operations activities for their business' front or main office. Their main objective is to ensure that all systems in the facility are running efficiently and all procedures are being followed completely. The job duties of this position include scheduling, monitoring, and training other guest services personnel; customer appointment and reservation processing; and resolving complaint. Additionally, the guest services manager is usually responsible for interviewing and hiring of new guest services employees. During a typical day, the guest services manager spends the majority of their time working with customers to ensure their needs are being met. They spend some of their time on procedural and administrative tasks such as scheduling, reporting, and employee training.

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Guest Services Manager Tasks
  • Directly handle customer service problems, working for satisfactory resolution.
  • Monitor inventory, rates, schedules, and complete payroll and expenses.
  • Collect, analyze, and report on metrics like number served, popularity of services and common unmet needs.
  • Direct and manage staff who interact with customers to ensure high quality guest experiences.

About St. Louis, Missouri

St. Louis city, Missouri
315,685
Male:
153,026 (48.5%)
Female:
162,659 (51.5%)
St. Louis (/seɪnt ˈluːɪs/) is an independent city in the U.S. state of Missouri, built along the western bank of the Mississippi River, on the border with Illinois. The city has an estimated 2015 population of 315,685, and is the cultural and economic center of the Greater St. Louis area, which is home to 2,916,447 people, and is the largest metropolitan area in Missouri and the 19th-largest in the United States. Prior to European settlement, the area was a major regional center of Native American Mississippian culture. The city of St. Louis was founded in 1764 by French fur traders Pierre Laclède and Auguste Chouteau, and named after Louis IX of France. The area was ceded to Spain following France's defeat in the Seven Years' War (the area east of the Mississippi was ceded to Britain). In 1800, Spanish Louisiana was retroceded back to France. In 1803, the United States acquired...
St. Louis:
$38,397
Missouri:
$50,238
$767
St. Louis:
$130,800
Missouri:
$147,800
6.2%

Guest Services Manager Job Listings

Key Stats for Guest Services Manager

Gender

Female
83 %
Male
17 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.
1-4 years
10%
5-9 years
30%
10-19 years
60%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.

Gender

Female
83 %
Male
17 %

Years of Experience

1-4 years
10%
5-9 years
30%
10-19 years
60%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 78%
vision benefits
Vision: 78%
no benefits
None: 22%