$41,905
Avg. Salary
$12.00
Avg. Hourly Rate
Help us gather more data! Is Guest Services Manager your job title? Find out what you're worth.

The average pay for a Guest Services Manager in Houston, Texas is $12.00 per hour.

The average pay for a Guest Services Manager in Houston, Texas is $41,905 per year.

10%
$0.00
10%
$12.00
50%
$0.00
90%
90%
MEDIAN $12.00
10%
$32k
10%
$42k
50%
$46k
90%
90%
MEDIAN $41,905

Job Description for Guest Services Manager

Guest services managers are typically responsible for managing all day-to-day operations activities for their business' front or main office. Their main objective is to ensure that all systems in the facility are running efficiently and all procedures are being followed completely. The job duties of this position include scheduling, monitoring, and training other guest services personnel; customer appointment and reservation processing; and resolving complaint. Additionally, the guest services manager is usually responsible for interviewing and hiring of new guest services employees. During a typical day, the guest services manager spends the majority of their time working with customers to ensure their needs are being met. They spend some of their time on procedural and administrative tasks such as scheduling, reporting, and employee training.

Read More...
Guest Services Manager Tasks
  • Directly handle customer service problems, working for satisfactory resolution.
  • Monitor inventory, rates, schedules, and complete payroll and expenses.
  • Collect, analyze, and report on metrics like number served, popularity of services and common unmet needs.
  • Direct and manage staff who interact with customers to ensure high quality guest experiences.

About Houston, Texas

Harris County, Texas
2,298,628
Male:
1,149,686 (50.0%)
Female:
1,148,942 (50.0%)
Houston (/ˈhjuːstən/ HYOO-stən) is the most populous city in Texas and the fourth-most populous city in the United States, located in Southeast Texas near the Gulf of Mexico. With a census-estimated 2014 population of 2.239 million within a land area of 599.6 square miles (1,553 km2), it also is the largest city in the Southern United States, as well as the seat of Harris County. It is the principal city of Houston–The Woodlands–Sugar Land, which is the fifth-most populated metropolitan area in the United States. Houston was founded on August 28, 1836, near the banks of Buffalo Bayou (now known as Allen's Landing) and incorporated as a city on June 5, 1837. The city was named after former General Sam Houston, who was president of the Republic of Texas and had commanded and won at the Battle of San Jacinto 25 miles (40 km) east of where the city was established. The burgeoning port and railroad...
Houston:
$48,064
Texas:
$55,653
$923
Houston:
$152,200
Texas:
$152,000
4.0%

Guest Services Manager Job Listings

Key Stats for Guest Services Manager

Gender

Female
25 %
Male
75 %
1-4 years
63%
5-9 years
25%
10-19 years
13%

Gender

Female
25 %
Male
75 %

Years of Experience

1-4 years
63%
5-9 years
25%
10-19 years
13%

Common Health Benefits

medical benefits
Medical: 50%
dental benefits
Dental: 50%
vision benefits
Vision: 50%
no benefits
None: 50%