A heating, ventilation and air conditioning (HVAC) service technician starts an appointment with a customer by asking about any problems with the heating, ventilation, and/or air conditioning systems in the client's home or business. From there, the technician will carefully examine the equipment in question to diagnose and troubleshoot the problem. Once the issue is determined, the technician provides the customer with a repair quote and, if authorized, begins to repair or replace defective …Read more