Experienced Help Desk Analyst Salary

Average Experienced Help Desk Analysts make around $52K annually. Generally, women make up less than a third of all Experienced Help Desk Analysts who answered the questionnnaire. Medical benefits are awarded to most, and a strong majority earn dental coverage. For the most part, people in this position report moderate levels of job satisfaction. Participants in PayScale's salary questionnaire provided the particulars of this report.

$34,920 - $69,379
$35K
$51K
$69K
MEDIAN: $50,933
10%
50%
90%

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$15.34 - $28.66
$15
$21
$29
MEDIAN: $21.41
10%
50%
90%

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$0$69K
Salary $34,920 - $69,379
Bonus $0.00 - $8,970
Profit Sharing $3,300
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,446 - $67,410
  • Country: United States
  • Currency: USD
  • Updated: 9 Nov 2017
  • Individuals Reporting: 63
Hourly Data $0$45
Hourly Rate $15.34 - $28.66
Overtime $21.75 - $45.35
Annual Data $0$67K
Bonus $0.00 - $8,970
Profit Sharing $3,300
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,446 - $67,410
  • Country: United States
  • Currency: USD
  • Updated: 9 Nov 2017
  • Individuals Reporting: 51

Help Desk Analyst Job Listings

Pay Difference by Location

National Average: $48,663

Larger city markers indicate a job is popular in that location.

New York is home to an above-average pay rate for Experienced Help Desk Analysts, 25 percent higher than the national average. Experienced Help Desk Analysts will also find cushy salaries in Houston (+14 percent). In Chicago, salaries are 8 percent below the national average and represent the lowest-paying market.

Key Stats for Help Desk Analyst

Gender

Female
28 %
Male
72 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 23 votes.
10-19 years
91%
20 years or more
9%

Skills That Affect Help Desk Analyst Salaries

Cisco Networking
▲14%

Microsoft Active Directory
▲11%

Information Technology (IT) Support
▲9%

Network Management / Administration
▲8%

Microsoft Exchange
▲7%

Microsoft Office
▲5%

Help Desk / Desktop Support
▲4%

Windows Operating System General Use
▲4%

Help Desk / Desktop Support (Tier 2)
▲1%

A+
▲1%

Microsoft Word
▲1%

Microsoft Excel
▲1%

National Average
$49,000

Customer Service
▼3%

Windows NT / 2000 / XP Networking
▼3%

Help Desk / Desktop Support (Tier 1)
▼5%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 23 votes.

Gender

Female
28 %
Male
72 %

Common Health Benefits

medical benefits
Medical: 89%
dental benefits
Dental: 80%
vision benefits
Vision: 73%
no benefits
None: 10%