Avg. Base Hourly Rate (USD)
The average hourly pay for a Help Desk Analyst is $18.60
What is the Pay by Experience Level for Help Desk Analysts?
An entry-level Help Desk Analyst with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $16.19 based on 88 salaries. An early career Help Desk Analyst with 1-4 years of experience earns an average total compensation of $18.37 based on 597 salaries. A …Read more
What Do Help Desk Analysts Do?
Help desk analysts assist companies with their IT customer support. Their main duty within this role is to diagnose and resolve hardware and software problems that arise as quickly as possible. They are required to support all of the applications and software used by their businesses. They may log calls or emails to the help desk and update information regarding trouble reports, and in some cases, they may have to escalate issues that are outside their normal scope of care.
Help desk analysts …Read more