Avg. Base Hourly Rate (USD)
The average hourly pay for a Help Desk Analyst is $20.71 in 2024
What is the Pay by Experience Level for Help Desk Analysts?
An entry-level Help Desk Analyst with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $17.29 based on 54 salaries. An early career Help Desk Analyst with 1-4 years of experience earns an average total compensation of $20.19 based on 364 salaries. A …Read more
What Do Help Desk Analysts Do?
Help desk analysts assist companies with their IT customer support. Their main duty within this role is to diagnose and resolve hardware and software problems that arise as quickly as possible. They are required to support all of the applications and software used by their businesses. They may log calls or emails to the help desk and update information regarding trouble reports, and in some cases, they may have to escalate issues that are outside their normal scope of care.
Help desk analysts …Read more
How do Help Desk Analysts Rate Their Jobs?
FAQs About Help Desk Analysts
What is the highest pay for Help Desk Analysts?
Our data indicates that the highest pay for a Help Desk Analyst is $27.61 / hour
What is the lowest pay for Help Desk Analysts?
Our data indicates that the lowest pay for a Help Desk Analyst is $15.24 / hour
How can Help Desk Analysts increase their salary?
Increasing your pay as a Help Desk Analyst is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Help Desk Analyst that oversees more junior Help Desk Analysts, this experience can increase the likelihood to earn more.