Help Desk Analyst (Computer) with Microsoft Excel Skills Salary

The average wage for a Help Desk Analyst (Computer) with Microsoft Excel skills is $15.81 per hour. People in this job generally don't have more than 20 years' experience. For the first five to ten years in this position, wages increase somewhat, but any additional experience does not have a big effect on pay.

$32,432 - $61,708
$32K
$42K
$62K
MEDIAN: $42,357
10%
50%
90%

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$12.93 - $22.91
$13
$17
$23
MEDIAN: $17.04
10%
50%
90%

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$0$61K
Salary $32,432 - $61,708
Bonus $-0.50 - $5,918
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,847 - $60,632
  • Country: United States
  • Currency: USD
  • Updated: 15 Jan 2018
  • Individuals Reporting: 38
Hourly Data $0$43
Hourly Rate $12.93 - $22.91
Hourly Tips $2.00
Overtime $19.44 - $43.40
Annual Data $0$60K
Bonus $-0.50 - $5,918
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,847 - $60,632
  • Country: United States
  • Currency: USD
  • Updated: 15 Jan 2018
  • Individuals Reporting: 37

Job Description for Help Desk Analyst (Computer)

A help desk analyst (computer) provides technical support on computers. He or she offers assistance either to the employees of a company who need to use them for work or, in the case of hardware or software companies, for customers who have made purchases from the company. The help desk analyst listens to the difficulties an employee or customer is having and works to attempt to solve the problems.

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Help Desk Analyst (Computer) Tasks

  • Install and update desktops, laptops, PDAs, peripherals, networks, and related software.
  • Troubleshoot all information technology issues, including software, hardware, and networking.

Help Desk Analyst (Computer) Job Listings

Key Stats for Help Desk Analyst (Computer)

Gender

Female
34 %
Male
66 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 19 votes.
Less than 1 year
9%
1-4 years
47%
5-9 years
21%
10-19 years
17%
20 years or more
5%

Experience Affects Help Desk Analyst (Computer) Salaries

Mid-Career
▲1%

Experienced
▲1%

National Average
$41,000

Entry-Level
▼14%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 19 votes.

Gender

Female
34 %
Male
66 %

Years of Experience

Less than 1 year
9%
1-4 years
47%
5-9 years
21%
10-19 years
17%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 69%
dental benefits
Dental: 59%
vision benefits
Vision: 50%
no benefits
None: 31%