Mid-Career Help Desk Manager, IT Salary

The average Mid-Career IT Help Desk Manager can expect to rake in roughly $64K annually. Medical benefits are awarded to most, and a strong majority earn dental coverage. Most Mid-Career IT Help Desk Managers report high levels of job satisfaction. Most Mid-Career IT Help Desk Managers survey respondents are men (76 percent). The figures in this overview were provided by individuals who took PayScale's salary questionnaire.
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$44,273 - $92,236
$44K
$64K
$92K
MEDIAN: $63,912
10%
50%
90%

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$12.00 - $30.08
$12
$22
$30
MEDIAN: $21.60
10%
50%
90%

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$0$94K
Salary $44,273 - $92,236
Bonus $387.83 - $10,391
Profit Sharing $1,750
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,774 - $94,567
  • Country: United States
  • Currency: USD
  • Updated: 14 Sep 2017
  • Individuals Reporting: 137
Hourly Data $0$41
Hourly Rate $12.00 - $30.08
Hourly Tips $0.31
Overtime $34.54
Annual Data $0$94K
Bonus $387.83 - $10,391
Profit Sharing $1,750
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,774 - $94,567
  • Country: United States
  • Currency: USD
  • Updated: 14 Sep 2017
  • Individuals Reporting: 19

Find Out Exactly What You Should Be Paid

United States (change)

Help Desk Manager, IT Job Listings

Key Stats for Help Desk Manager, IT

Gender

Female
23 %
Male
77 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 30 votes.
5-9 years
71%
10-19 years
29%
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Location:
Years in Fields/Career:
United States (change)

Skills That Affect Help Desk Manager, IT Salaries

Information Technology Infrastructure Library (ITIL)
▲33%

Network Management / Administration
▲5%

IT Management
▲3%

Customer Relationship Management (CRM)
▼0%

Customer Service Metrics
▼0%

National Average
$63,000

Help Desk / Desktop Support
▼1%

Help Desk / Desktop Support (Tier 2)
▼6%

Systems Help Desk Management
▼6%

Windows Support
▼6%

Project Management
▼7%

Microsoft Active Directory
▼12%

Computer Hardware Technician
▼13%

Microsoft Office
▼13%

Windows Operating System General Use
▼22%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 30 votes.

Gender

Female
23 %
Male
77 %

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 76%
vision benefits
Vision: 67%
no benefits
None: 14%
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