Experienced Help Desk Manager, IT Salary

Experienced IT Help Desk Managers take home approximately $72K per year on average. The majority of workers are highly satisfied with their job. Medical benefits are awarded to almost all, and a large number earn dental coverage. The vast majority of Experienced IT Help Desk Managers (82 percent) who took the survey are men. The data for this snapshot was collected from individuals who took PayScale's salary survey.

$53,771 - $100,451
$54K
$73K
$100K
MEDIAN: $73,137
10%
50%
90%

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$12.37 - $53.33
$12
$27
$53
MEDIAN: $26.71
10%
50%
90%

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$0$105K
Salary $53,771 - $100,451
Bonus $721 - $10,256
Profit Sharing $3,800
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$51,521 - $105,503
  • Country: United States
  • Currency: USD
  • Updated: 14 Sep 2017
  • Individuals Reporting: 114
Hourly Data $0$53
Hourly Rate $12.37 - $53.33
Overtime $37.63
Annual Data $0$105K
Bonus $721 - $10,256
Profit Sharing $3,800
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$51,521 - $105,503
  • Country: United States
  • Currency: USD
  • Updated: 14 Sep 2017
  • Individuals Reporting: 13

Find Out Exactly What You Should Be Paid

United States (change)

Help Desk Manager, IT Job Listings

Key Stats for Help Desk Manager, IT

Gender

Female
16 %
Male
84 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 24 votes.
10-19 years
88%
20 years or more
12%
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Location:
Years in Fields/Career:
United States (change)

Skills That Affect Help Desk Manager, IT Salaries

Information Technology Infrastructure Library (ITIL)
▲25%

IT Management
▲9%

Microsoft Office
▲5%

Customer Service Metrics
▲4%

Project Management
▲4%

National Average
$73,000

Customer Relationship Management (CRM)
▼2%

Windows Support
▼5%

Network Management / Administration
▼6%

Help Desk / Desktop Support (Tier 2)
▼7%

Systems Help Desk Management
▼8%

Computer Hardware Technician
▼8%

Help Desk / Desktop Support
▼9%

Windows NT / 2000 / XP Networking
▼9%

Windows Operating System General Use
▼9%

Microsoft Active Directory
▼13%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 24 votes.

Gender

Female
16 %
Male
84 %

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 82%
vision benefits
Vision: 69%
no benefits
None: 9%
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