The average salary for a Mid-Career Help Desk Specialist with A+ skills is $44,358.
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$32k - $57k
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Job Description for Help Desk Specialist
A help desk specialist is responsible for maintaining customers' relationships with the company, providing answers to customers' questions and other needs related to technical support. These specialists are responsible for a variety of duties in the company, depending on the products or services for which they provide assistance. But the help desk specialist's main objective is to maintain a high level of customer satisfaction and provide them with any necessary support. Most help desk speciali…Read more
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Popular Skills for Help Desk Specialist
Help Desk / Desktop Support
Microsoft Active Directory
Skills in Help Desk / Desktop Support (Tier 2), Help Desk / Desktop Support, Microsoft Active Directory and Help Desk / Desktop Support (Tier 1) are correlated to pay that is above average. Skills that pay less than market rate include Customer Service.
Pay by Experience Level for Help Desk Specialist
An entry-level Help Desk Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $37,440 based on 25 salaries. An early career Help Desk Specialist with 1-4 years of experience earns an average total compensation of $43,960 based on 97 salaries. An experienced Help Desk Specialist with 10-19 years of experience earns an average total compensation of $46,495 based on 40 salaries. In their late career (20 years and higher), employees earn an average total compensation of $43,000.
Years of Experience
This data is based on 168 survey responses.