The average hourly pay for an Experienced Help Desk Specialist with Computer Hardware Technician skills is $24.57.
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$17 - $33
$0 - $3,000
$0 - $1,550
$34,911 - $67,272
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Job Description for Help Desk Specialist
A help desk specialist is responsible for maintaining customers' relationships with the company, providing answers to customers' questions and other needs related to technical support. These specialists are responsible for a variety of duties in the company, depending on the products or services for which they provide assistance. But the help desk specialist's main objective is to maintain a high level of customer satisfaction and provide them with any necessary support. Most help desk speciali…Read more
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Popular Skills for Help Desk Specialist
Avg. Hourly Rate
Skills in Microsoft Active Directory are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support (Tier 1), Help Desk / Desktop Support, Customer Service and Help Desk / Desktop Support (Tier 2).
Pay by Experience Level for Help Desk Specialist
An early career Help Desk Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $17.41 based on 96 salaries. A mid-career Help Desk Specialist with 5-9 years of experience earns an average total compensation of $19.88 based on 44 salaries. In their late career (20 years and higher), employees earn an average total compensation of $32.
Years of Experience
This data is based on 149 survey responses.