Average Help Desk Team Leader Salary

Average Help Desk Team Leader Salary

$53,720
Avg. Base Salary (USD)
10%
$39k
MEDIAN
$54k
90%
$76k

The average salary for a Help Desk Team Leader is $53,720

Base Salary
$39k - $76k
Bonus
$517 - $8k
Profit Sharing
$497 - $29k
Total Pay
$37k - $72k
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What is the Pay by Experience Level for Help Desk Team Leaders?

What Do Help Desk Team Leaders Do?

Help Desk Team Leader Tasks
  • Lead help desk staff, setting schedules, evaluating performance, and creating standard protocols.
  • Control work flow for tickets and long-term projects, and escalate issues as they arise.
  • Build and maintain knowledge bases for users and help desk team.
  • Interact with organization management to report metrics and to determine priorities and desired response times.
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Job Satisfaction for Help Desk Team Leader

3.9 out of 5
(102)
Highly Satisfied
9Reviews
Based on 102 responses, the job of Help Desk Team Leader has received a job satisfaction rating of 3.87 out of 5. On average, Help Desk Team Leaders are highly satisfied with their job.

Gender Breakdown

Male
80.1%
Female
19.5%
Prefer to self-define
0.4%
This data is based on 241 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

79%

Dental

75%

Vision

70%

None

19%