Information Technology (IT) Supervisor with Information Technology (IT) Support Skills Salary

Job Description for Information Technology (IT) Supervisor

Information technology (IT) supervisors, also called IT managers, are responsible for an organization's computer network. Their duties may vary based on industry, but they are typically tasked with implementing security measures, managing user access, and maintaining network operations. As a supervisor, they also typically oversee a team of IT professionals.

Information technology encompasses everything from email to hardware to software; schools, private businesses, government agencies, non-profit organizations, and many other industries use IT departments to maintain the technology services that they use.

IT supervisors’ primary duty is broad network management. This includes setting up spam filters for email accounts, initializing virus protection software on the network, and helping employees or clients troubleshoot any issues they are having with the computers or Internet. IT supervisors act as experts in the department and typically supervise subordinate IT specialists, assisting with any escalated concerns that arise. They may train staff and ensure that their employees are performing effectively. They also mediate any disputes or issues that arise.

IT supervisors are generally expected to work on call if there are any emergencies with a business’ network administration. They are able to work remotely from home if their business allows for it, as long as there is an Internet connection available on both ends.

IT supervisors typically have bachelor’s degrees in computer science or a related field. As supervisors, they also exhibit a deep understanding of technology and its infrastructures. They may need several years of experience before being promoted to a managerial position, which may also require some experience in leading a team. (Copyright 2019 PayScale.com)

• Monitor user requests and system issues.
• Create reports and provide a means to verify the integrity of existing infrastructure.
• Research new hardware and software products for procurement.
• Direct the training of IT personnel.
• Server and data management support and manage the day to day operations of assigned staff.

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