Information Technology (IT) Support Specialist in New Orleans Salary
The average wage for an Information Technology (IT) Support Specialist in New Orleans, Louisiana is $16.25 per hour. The highest paying skills associated with this job are Help Desk / Desktop Support (Tier 2), Computer Hardware Technician, and Help Desk / Desktop Support. Most people with this job move on to other positions after 10 years in this career.
|Total Pay (||$28,234 - $55,643|
|Hourly Rate||$12.08 - $24.83|
|Total Pay (||$28,234 - $55,643|
How much does an Information Technology (IT) Support Specialist make in New Orleans, LA?
The average hourly rate for an Information Technology (IT) Support Specialist in New Orleans is $16.86 per hour. This is 8% lower than the national average for an Information Technology (IT) Support Specialist which is $18.17 per hour. Wages for an Information Technology (IT) Support Specialist in New Orleans range from $12.08 per hour to $24.83 per hour. Total Annual Pay, which includes hourly rate and overtime for an Information Technology (IT) Support Specialist in New Orleans ranges from $28,234 to $55,643 annually. Among those reporting, there is an average job satisfaction rating of 3 out of 5 stars. In New Orleans, men make up the majority of the workforce (100 percent). Many report receiving medical, dental, and vision benefits from their employer.
Job Description for Information Technology (IT) Support Specialist
The information technology (IT) support specialist is a generalist position devoted to all aspects of computer set-up, installation, troubleshooting, service, upgrades, and maintenance. The position can also include handling how computers connect to each other or the rest of the network; printing, both locally and on the network; and auxiliary devices such as tablets, PDAs, and smartphones. The job duties can be performed remotely from a central location, in the customer's work environment, or in a combination of the two. The position may require some physical activity such as lifting and moving computer equipment into place or crawling in tight spaces.Read More...
The IT support specialist must be knowledgeable in all aspects of computer support, diligent, and analytical; they also must possess outstanding communication skills. The IT support specialist is not only a technical worker but often deals directly with the customer, offering advice, training, solutions, and guidance.The position is employed in many types of companies as internal support for computers and networks, and many companies also hire contractors as IT support specialists. Hours can range from regular business hours, to around the clock, to "on-call" duty.
Education required for IT support specialists typically includes at least a high school diploma, but previous experience, a two- or four-year college degree, and/or technical certifications can also be required. (Copyright 2018 PayScale.com)
Information Technology (IT) Support Specialist Tasks
- Maintain and troubleshoot devices and systems, hardware, and software.
- Document system performance, bugs, debugging, and program requirements.
- Follow maintenance protocols to ensure systems are secure and ready for users.
- Lead design and deployment of servers, directories, wireless, backups, and personal devices.
Information Technology (IT) Support Specialist Job Listings
Key Stats for Information Technology (IT) Support Specialist
Rated 3 out of 5
based on 4 votes.