Average Information Technology (IT) Support Specialist Salary

$48,610
Avg. SalaryShow Hourly Rate
$1,305
Bonus
$2,500
Commission
$1,843
Profit Sharing
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The average salary for an Information Technology (IT) Support Specialist is $48,610.
10%
$35k
10%
$49k
50%
$71k
90%
90%
MEDIAN $48,610
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United States (change)
Salary
$35k - $71k
Bonus
$100 - $6k
Profit Sharing
$162 - $7k
Commission
$1k - $21k
Total Pay
$31k - $67k

Your Market Worth Over Time

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Job Description for Information Technology (IT) Support Specialist

Information Technology (IT) Support Specialist Tasks
  • Maintain and troubleshoot devices and systems, hardware, and software.
  • Document system performance, bugs, debugging, and program requirements.
  • Follow maintenance protocols to ensure systems are secure and ready for users.
  • Lead design and deployment of servers, directories, wireless, backups, and personal devices.

Popular Employer Salaries for Information Technology (IT) Support Specialist

The top respondents for the job title Information Technology (IT) Support Specialist are from the companies HDR, Inc., Centene Corporation and Amazon.com Inc. Reported salaries are highest at Apple Computer, Inc where the average pay is $62,076. Other companies that offer high salaries for this role include U.S. Department of Defense and U.S. Navy, earning around $59,462 and $58,500, respectively. Centene Corporation pays the lowest at around $43,000. HDR, Inc. and Comcast Cable, Inc. also pay on the lower end of the scale, paying $49,495 and $50,000, respectively.

Career Paths

Explore the most common career paths for Information Technology (IT) Support Specialist. Thickness and color of lines indicates how common a path is.
Information Technology (IT) Support Specialist
Systems Administrator
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Information Technology (IT) Support Specialist Job Listings

Popular Skills for Information Technology (IT) Support Specialist

Skills in Information Technology (IT) Support are correlated to pay that is above average. Skills that pay less than market rate include Troubleshooting, Computer Hardware Technician, Help Desk / Desktop Support and Help Desk / Desktop Support (Tier 2).

Pay by Experience Level for Information Technology (IT) Support Specialist

An entry-level Information Technology (IT) Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $40,074 based on 1,266 salaries. An early career Information Technology (IT) Support Specialist with 1-4 years of experience earns an average total compensation of $44,079 based on 4,048 salaries. A mid-career Information Technology (IT) Support Specialist with 5-9 years of experience earns an average total compensation of $50,068 based on 2,275 salaries. An experienced Information Technology (IT) Support Specialist with 10-19 years of experience earns an average total compensation of $55,079 based on 1,652 salaries. In their late career (20 years and higher), employees earn an average total compensation of $60,592.
Employees with Information Technology (IT) Support Specialist in their job title in San Francisco, California earn an average of 29.5% more than the national average. These job titles also find higher than average salaries in New York, New York (19.1% more) and Houston, Texas (10.9% more). The lowest salaries can be found in Dallas, Texas (5.0% less) and Chicago, Illinois (0.2% less).

Years of Experience

This data is based on 9,752 survey responses.
Entry Level
13.0%
Early Career
41.5%
Mid Career
23.3%
Experienced
16.9%
Late Career
5.2%