Average Information Technology (IT) Support Specialist Salary

$49,465
Avg. SalaryShow Hourly Rate
$1,438
Bonus
$3,000
Commission
$1,938
Profit Sharing
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The average salary for an Information Technology (IT) Support Specialist is $49,465.
10%
$35k
MEDIAN
$49k
90%
$72k
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United States (change)
Salary
$35k - $72k
Bonus
$152 - $6k
Profit Sharing
$293 - $7k
Commission
$2k - $7k
Total Pay
$32k - $68k
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Job Description for Information Technology (IT) Support Specialist

Information Technology (IT) Support Specialist Tasks
  • Maintain and troubleshoot devices and systems, hardware, and software.
  • Document system performance, bugs, debugging, and program requirements.
  • Follow maintenance protocols to ensure systems are secure and ready for users.
  • Lead design and deployment of servers, directories, wireless, backups, and personal devices.

Job Satisfaction for Information Technology (IT) Support Specialist

3.8 out of 5
(1,710)
Highly Satisfied
118Reviews

Popular Employer Salaries for Information Technology (IT) Support Specialist

The top respondents for the job title Information Technology (IT) Support Specialist are from the companies HDR, Inc., Centene Corporation and University of Pennsylvania. Reported salaries are highest at Apple Computer, Inc where the average pay is $62,076. Other companies that offer high salaries for this role include U.S. Department of Defense and Amazon.com Inc, earning around $59,462 and $52,072, respectively. U.S. Army pays the lowest at around $39,500. Centene Corporation and University of Pennsylvania also pay on the lower end of the scale, paying $43,000 and $50,000, respectively.

Information Technology (IT) Support Specialist Job Listings

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Popular Skills for Information Technology (IT) Support Specialist

Skills that pay less than market rate include Computer Hardware Technician, Troubleshooting, Help Desk / Desktop Support, Help Desk / Desktop Support (Tier 2) and Information Technology (IT) Support.

Pay by Experience Level for Information Technology (IT) Support Specialist

An entry-level Information Technology (IT) Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $40,557 based on 347 salaries. An early career Information Technology (IT) Support Specialist with 1-4 years of experience earns an average total compensation of $45,160 based on 3,692 salaries. A mid-career Information Technology (IT) Support Specialist with 5-9 years of experience earns an average total compensation of $50,853 based on 2,034 salaries. An experienced Information Technology (IT) Support Specialist with 10-19 years of experience earns an average total compensation of $56,274 based on 1,529 salaries. In their late career (20 years and higher), employees earn an average total compensation of $61,841.
Employees with Information Technology (IT) Support Specialist in their job title in San Francisco, California earn an average of 32.7% more than the national average. These job titles also find higher than average salaries in New York, New York (15.6% more) and Houston, Texas (10.3% more). The lowest salaries can be found in Dallas, Texas (5.9% less).

Years of Experience

This data is based on 8,216 survey responses.
Entry Level
4.2%
Early Career
44.9%
Mid Career
24.8%
Experienced
18.6%
Late Career
7.5%