$47,397
Avg. Salary
$18.42
Avg. Hourly Rate

Average additional compensation for this job:

Bonus

$1,223

Profit Sharing

$1,855

Commission

$2,000

The average pay for an Information Technology (IT) Support Specialist is $18.42 per hour.

The average pay for an Information Technology (IT) Support Specialist is $47,397 per year.

$13
10%
$18
50%
$27
90%
MEDIAN $18
$34k
10%
$47k
50%
$70k
90%
MEDIAN $47,397
$33,705 - $70,076
$34K
$47K
$70K
MEDIAN: $47,397
10%
50%
90%

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$13.34 - $26.52
$13
$18
$27
MEDIAN: $18.42
10%
50%
90%

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$0$70K
Salary $33,705 - $70,076
Bonus $25.22 - $5,210
Profit Sharing $287 - $6,869
Commission $700 - $15,800
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,765 - $66,949
  • Country: United States
  • Currency: USD
  • Updated: 12 Nov 2018
  • Individuals Reporting: 4,616
Hourly Data $0$41
Hourly Rate $13.34 - $26.52
Overtime $19.18 - $41.42
Annual Data $0$66K
Bonus $25.22 - $5,210
Commission $700 - $15,800
Profit Sharing $287 - $6,869
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,765 - $66,949
  • Country: United States
  • Currency: USD
  • Updated: 12 Nov 2018
  • Individuals Reporting: 3,444

Job Description for Information Technology (IT) Support Specialist

The information technology (IT) support specialist is a generalist position devoted to all aspects of computer set-up, installation, troubleshooting, service, upgrades, and maintenance. The position can also include handling how computers connect to each other or the rest of the network; printing, both locally and on the network; and auxiliary devices such as tablets, PDAs, and smartphones. The job duties can be performed remotely from a central location, in the customer's work environment, or in a combination of the two. The position may require some physical activity such as lifting and moving computer equipment into place or crawling in tight spaces.

Read More...

Information Technology (IT) Support Specialist Tasks

  • Maintain and troubleshoot devices and systems, hardware, and software.
  • Document system performance, bugs, debugging, and program requirements.
  • Follow maintenance protocols to ensure systems are secure and ready for users.
  • Lead design and deployment of servers, directories, wireless, backups, and personal devices.

Information Technology (IT) Support Specialist Pay By Employer

$0$92K

U.S. Army
11 profiles
$34,000

HDR, Inc.
10 profiles
$47,588

U.S. Navy
8 profiles
$50,028

$45,750

Amazon.com Inc
7 profiles
$31,448

$44,720

$69,035

$37,960

Common Career Paths for Information Technology (IT) Support Specialist


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Information Technology (IT) Support Specialist Job Listings

Popular Skills for Information Technology (IT) Support Specialist

Pay by Experience Level for Information Technology (IT) Support Specialist

Pay by Experience for an Information Technology (IT) Support Specialist has a positive trend. An entry-level Information Technology (IT) Support Specialist with less than 5 years of experience can expect to earn an average total compensation of $40,000 based on 2,248 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Information Technology (IT) Support Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $46,000 based on 1,103 salaries. An experienced Information Technology (IT) Support Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $51,000 based on 859 salaries. An Information Technology (IT) Support Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $55,000 based on 267 salaries.

Pay Difference by Location

National Average: $43,976

Larger city markers indicate a job is popular in that location.

Information Technology (IT) Support Specialist Reviews

Q: What is it like working as an Information Technology (IT) Support Specialist?

Information Technology (IT) Support Specialist in Huntsville:
"Excellent environment for starting IT career."
Pros: Casual dress, great management, strong leadership, job security, career advancement.
Cons: Lack of career path information and location.

Information Technology (IT) Support Specialist in Ventura:
"Be ready for change."
The nature of IT is constantly changing. Be flexible and willing to perform tasks to assist customers so they are able to use systems in place to accomplish their duties. Be willing to constantly learn and take new technology as a challenge not a burden.

Information Technology (IT) Support Specialist in Petoskey:
"College Doesn't Guarantee A High Paid Job, Only Debt."
Don't expect to get a high paying job in the computer science field. It just puts you in permanent financial ruins with no way to pay it back.

Information Technology (IT) Support Specialist in Kingwood:
"The Low Pay Scale."
Do your research on median income for the job you are applying for and the for the area you are in for that job.

Information Technology (IT) Support Specialist in Orland Park:
Pros: Great Benefits and Environment: 401(k), Casual Dress/Atmosphere, Education/Training/Tuition/Certification Reimbursement, Flex-Time/Flexible Schedule, Free Drinks/Coke/Juice/Water, Gym/Health Club/Fitness Membership, Life Insurance/Disability, Paid Holidays / Vacation, Paid Sick Leave, Stock Options, Stock Purchase Plan.
Cons: This entry is not applicable, sorry!

Information Technology (IT) Support Specialist in Dallas:
"Great Experience."
Pros: Love the experience I get working for a global company! Get to work with many different people from all walks of life!
Cons: Lack of telecommunications allowed wish we had a more lenient work from home policy.

Information Technology (IT) Support Specialist in Santa Cruz:
"I Enjoy Working As Information Technology Support Specialist."
Pros: Helping customers, building and fixing computers, installing and upgrading software.
Cons: I feel I am being payed to low for what I do.

Related Job Salaries

Key Stats for Information Technology (IT) Support Specialist

Gender

Female
16 %
Male
84 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 1610 votes.
Less than 1 year
4%
1-4 years
45%
5-9 years
24%
10-19 years
20%
20 years or more
7%

Experience Affects Information Technology (IT) Support Specialist Salaries

▲26%

▲16%

▲5%

National Average
$44,000

▼10%

Skills That Affect Information Technology (IT) Support Specialist Salaries

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 1610 votes.

Gender

Female
16 %
Male
84 %

Years of Experience

Less than 1 year
4%
1-4 years
45%
5-9 years
24%
10-19 years
20%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 70%
vision benefits
Vision: 60%
no benefits
None: 19%