Information Technology (IT) Support Specialist Salary in Philadelphia, Pennsylvania

The average salary for an Information Technology (IT) Support Specialist in Philadelphia, Pennsylvania is $45,754.

10%

$33k

MEDIAN

$46k

90%

$70k

Personalized Salary Report »

Salary

$33k - $70k

Bonus

$376 - $7k

Profit Sharing

$213 - $7k

Total Pay

$31k - $67k

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What Do Information Technology (IT) Support Specialists Do?

The information technology (IT) support specialist is a generalist position devoted to all aspects of computer set-up, installation, troubleshooting, service, upgrades, and maintenance. The position can also include handling how computers connect to each other or the rest of the network; printing, both locally and on the network; and auxiliary devices such as tablets, PDAs, and smartphones. The job duties can be performed remotely from a central location, in the customer's work environment, or i

Information Technology (IT) Support Specialist Tasks

Maintain and troubleshoot devices and systems, hardware, and software.
Document system performance, bugs, debugging, and program requirements.
Follow maintenance protocols to ensure systems are secure and ready for users.
Lead design and deployment of servers, directories, wireless, backups, and personal devices.

Popular Employer Salaries for Information Technology (IT) Support Specialist

University of Pennsylvania

$56k

Information Technology (IT) Support Specialist Job Listings

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Job Title / Company

Location

What Are Popular Skills for Information Technology (IT) Support Specialists?

Information Technology (IT) Support

$47,500

43 responses

Help Desk / Desktop Support (Tier 2)

$45,240

26 responses

Help Desk / Desktop Support

$45,463

24 responses

Customer Service

$46,915

16 responses

Computer Hardware Technician

$44,491

15 responses

Skills in Information Technology (IT) Support and Customer Service are correlated to pay that is above average. Skills that pay less than market rate include Computer Hardware Technician, Help Desk / Desktop Support and Help Desk / Desktop Support (Tier 2).

What is the Pay by Experience Level for Information Technology (IT) Support Specialists?

An early career Information Technology (IT) Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $44,026 based on 48 salaries. A mid-career Information Technology (IT) Support Specialist with 5-9 years of experience earns an average total compensation of $46,055 based on 18 salaries. An experienced Information Technology (IT) Support Specialist with 10-19 years of experience earns an average total compensation of $50,455 based on 16 salaries.

Pay Difference by Location

Learn more about cost of living by city.

San Francisco, California

▲43%

New York, New York

▲25%

Houston, Texas

▲19%

Los Angeles, California

▲19%

Chicago, Illinois

▲11%

Atlanta, Georgia

▲11%

Dallas, Texas

▲2%

Employees with Information Technology (IT) Support Specialist in their job title in San Francisco, California earn an average of 43.5% more than the national average. These job titles also find higher than average salaries in New York, New York (24.9% more) and Houston, Texas (19.2% more).