Information Technology (IT) Support Specialist in Houston, Texas Salary

How much does an Information Technology (IT) Support Specialist make in Houston, TX? In Houston, an Information Technology (IT) Support Specialist takes home an average of $51,436 annually. This is 8% above the national average for an Information Technology (IT) Support Specialist which is $47,156 annually. Salaries for an Information Technology (IT) Support Specialist in Houston range from $35,038 annually to $78,003 per year. Total Annual Pay, which includes salary, bonus, and overtime for an Information Technology (IT) Support Specialist in Houston ranges from $33,281 to $64,101 annually. Job satisfaction is reported as 5 out of 5 stars. Men make up a majority of the Information Technology (IT) Support Specialist workforce in Houston among those reporting — 81 percent to be exact. Many report receiving medical, dental, and vision benefits from their employer.

$35,038 - $78,003
$35K
$51K
$78K
MEDIAN: $51,436
10%
50%
90%

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$13.77 - $25.11
$14
$20
$25
MEDIAN: $20.07
10%
50%
90%

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$0$78K
Salary $35,038 - $78,003
Bonus $-0.50 - $9,696
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,281 - $64,101
  • Country: United States
  • Currency: USD
  • Updated: 18 Nov 2017
  • Individuals Reporting: 42
Hourly Data $0$47
Hourly Rate $13.77 - $25.11
Overtime $20.47 - $47.34
Annual Data $0$64K
Bonus $-0.50 - $9,696
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,281 - $64,101
  • Country: United States
  • Currency: USD
  • Updated: 18 Nov 2017
  • Individuals Reporting: 25

Job Description for Information Technology (IT) Support Specialist

The information technology (IT) support specialist is a generalist position devoted to all aspects of computer set-up, installation, troubleshooting, service, upgrades, and maintenance. The position can also include handling how computers connect to each other or the rest of the network; printing, both locally and on the network; and auxiliary devices such as tablets, PDAs, and smartphones. The job duties can be performed remotely from a central location, in the customer's work environment, or in a combination of the two. The position may require some physical activity such as lifting and moving computer equipment into place or crawling in tight spaces.

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Information Technology (IT) Support Specialist Tasks

  • Maintain and troubleshoot devices and systems, hardware, and software.
  • Document system performance, bugs, debugging, and program requirements.
  • Follow maintenance protocols to ensure systems are secure and ready for users.
  • Lead design and deployment of servers, directories, wireless, backups, and personal devices.

About Houston, Texas

Harris County, Texas
2,298,628
Male:
1,149,686 (50.0%)
Female:
1,148,942 (50.0%)
Houston (/ˈhjuːstən/ HYOO-stən) is the most populous city in Texas and the fourth-most populous city in the United States, located in Southeast Texas near the Gulf of Mexico. With a census-estimated 2014 population of 2.239 million within a land area of 599.6 square miles (1,553 km2), it also is the largest city in the Southern United States, as well as the seat of Harris County. It is the principal city of Houston–The Woodlands–Sugar Land, which is the fifth-most populated metropolitan area in the United States. Houston was founded on August 28, 1836, near the banks of Buffalo Bayou (now known as Allen's Landing) and incorporated as a city on June 5, 1837. The city was named after former General Sam Houston, who was president of the Republic of Texas and had commanded and won at the Battle of San Jacinto 25 miles (40 km) east of where the city was established. The burgeoning port and railroad...
Houston:
$48,064
Texas:
$55,653
$923
Houston:
$152,200
Texas:
$152,000
4.0%

Information Technology (IT) Support Specialist Job Listings

Pay by Experience Level for Information Technology (IT) Support Specialist

Pay by Experience for an Information Technology (IT) Support Specialist has a positive trend. An entry-level Information Technology (IT) Support Specialist with less than 5 years of experience can expect to earn an average total compensation of $44,000 based on 31 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Information Technology (IT) Support Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $52,000 based on 25 salaries. An experienced Information Technology (IT) Support Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $56,000 based on 14 salaries. An Information Technology (IT) Support Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $65,000 based on 7 salaries.

Key Stats for Information Technology (IT) Support Specialist

Gender

Female
19 %
Male
81 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 13 votes.
Less than 1 year
6%
1-4 years
37%
5-9 years
24%
10-19 years
27%
20 years or more
6%

Experience Affects Information Technology (IT) Support Specialist Salaries

Late-Career
▲32%

▲14%

▲5%

National Average
$50,000

▼10%

Skills That Affect Information Technology (IT) Support Specialist Salaries

Troubleshooting
▲15%

System Administration
▲11%

Microsoft Office
▲8%

Windows Support
▲6%

Microsoft Exchange
▲3%

Microsoft Active Directory
▲1%


National Average
$50,000


Software Installation & Upgrade
▼1%


Network Support
▼8%



PC Support
▼10%

Network Management / Administration
▼18%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 13 votes.

Gender

Female
19 %
Male
81 %

Years of Experience

Less than 1 year
6%
1-4 years
37%
5-9 years
24%
10-19 years
27%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 78%
vision benefits
Vision: 69%
no benefits
None: 17%