Average Information Technology (IT) Support Specialist Salary in Charlotte, North Carolina

$52,807
Avg. SalaryShow Hourly Rate
$3,000
Bonus
$3,000
Profit Sharing
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The average salary for an Information Technology (IT) Support Specialist in Charlotte, North Carolina is $52,807.
10%
$35k
MEDIAN
$53k
90%
$76k
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United States (change)
Salary
$35k - $76k
Bonus
$2k - $7k
Profit Sharing
$0 - $3k
Total Pay
$29k - $73k
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What Do Information Technology (IT) Support Specialists Do?

Information Technology (IT) Support Specialist Tasks
  • Maintain and troubleshoot devices and systems, hardware, and software.
  • Document system performance, bugs, debugging, and program requirements.
  • Follow maintenance protocols to ensure systems are secure and ready for users.
  • Lead design and deployment of servers, directories, wireless, backups, and personal devices.

Information Technology (IT) Support Specialist Job Listings

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What Are Popular Skills for Information Technology (IT) Support Specialists?

Skills in Help Desk / Desktop Support (Tier 2) and Troubleshooting are correlated to pay that is above average. Skills that pay less than market rate include Computer Hardware Technician, Help Desk / Desktop Support and Information Technology (IT) Support.

What is the Pay by Experience Level for Information Technology (IT) Support Specialists?

An entry-level Information Technology (IT) Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $41,563 based on 5 salaries. An early career Information Technology (IT) Support Specialist with 1-4 years of experience earns an average total compensation of $48,796 based on 26 salaries. A mid-career Information Technology (IT) Support Specialist with 5-9 years of experience earns an average total compensation of $49,355 based on 15 salaries. An experienced Information Technology (IT) Support Specialist with 10-19 years of experience earns an average total compensation of $58,513 based on 17 salaries. In their late career (20 years and higher), employees earn an average total compensation of $65,853.
Employees with Information Technology (IT) Support Specialist in their job title in San Francisco, California earn an average of 26.8% more than the national average. These job titles also find higher than average salaries in New York, New York (8.6% more) and Los Angeles, California (4.3% more). The lowest salaries can be found in Dallas, Texas (7.9% less), Atlanta, Georgia (4.3% less) and Chicago, Illinois (3.5% less).

Years of Experience

This data is based on 68 survey responses.
Entry Level
7.4%
Early Career
38.2%
Mid Career
22.1%
Experienced
25.0%
Late Career
7.4%