Average Information Technology (IT) Support Specialist Salary in Boston, Massachusetts

$57,138
Avg. SalaryShow Hourly Rate
$1,900
Bonus
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The average salary for an Information Technology (IT) Support Specialist in Boston, Massachusetts is $57,138.
10%
$48k
MEDIAN
$57k
90%
$78k
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United States (change)
Salary
$48k - $78k
Bonus
$102 - $7k
Total Pay
$43k - $78k
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What Do Information Technology (IT) Support Specialists Do?

Information Technology (IT) Support Specialist Tasks
  • Maintain and troubleshoot devices and systems, hardware, and software.
  • Document system performance, bugs, debugging, and program requirements.
  • Follow maintenance protocols to ensure systems are secure and ready for users.
  • Lead design and deployment of servers, directories, wireless, backups, and personal devices.

Information Technology (IT) Support Specialist Job Listings

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What Are Popular Skills for Information Technology (IT) Support Specialists?

Skills in Information Technology (IT) Support and Troubleshooting are correlated to pay that is above average. Skills that pay less than market rate include Customer Service, Help Desk / Desktop Support (Tier 2) and Help Desk / Desktop Support.

What is the Pay by Experience Level for Information Technology (IT) Support Specialists?

An early career Information Technology (IT) Support Specialist with 1-4 years of experience earns an average total compensation (includes tips, bonus, and overtime pay) of $53,107 based on 52 salaries. A mid-career Information Technology (IT) Support Specialist with 5-9 years of experience earns an average total compensation of $61,042 based on 17 salaries. An experienced Information Technology (IT) Support Specialist with 10-19 years of experience earns an average total compensation of $67,249 based on 17 salaries.
Employees with Information Technology (IT) Support Specialist in their job title in San Francisco, California earn an average of 17.1% more than the national average. These job titles also find higher than average salaries in New York, New York (0.4% more). The lowest salaries can be found in Dallas, Texas (14.9% less), Atlanta, Georgia (11.6% less) and Chicago, Illinois (10.8% less).

Years of Experience

This data is based on 86 survey responses.
Early Career
60.5%
Mid Career
19.8%
Experienced
19.8%