Information Technology (IT) Support Specialist in Chicago, Illinois Salary

How much does an Information Technology (IT) Support Specialist make in Chicago, IL? An Information Technology (IT) Support Specialist in Chicago earns an average of $48,512 per year. This is 3% above the national average for an Information Technology (IT) Support Specialist which is $47,156 annually. Salaries for an Information Technology (IT) Support Specialist in Chicago range from $34,311 per year to $70,569 per year. Total Annual Pay, which includes salary, bonus, profit sharing, and overtime for an Information Technology (IT) Support Specialist in Chicago ranges from $33,040 to $68,832 annually. Among those reporting, there is an average job satisfaction rating of 4 out of 5 stars. Men make up a majority of the Information Technology (IT) Support Specialist workforce in Chicago among those reporting — 87 percent to be exact. Many report receiving medical, dental, and vision benefits from their employer.

$34,311 - $70,569
$34K
$49K
$71K
MEDIAN: $48,512
10%
50%
90%

Add this chart to your site: 640px    300px

$13.78 - $30.34
$14
$22
$30
MEDIAN: $21.94
10%
50%
90%

Add this chart to your site: 640px    300px

$0$70K
Salary $34,311 - $70,569
Bonus $0.00 - $4,122
Profit Sharing $750
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,040 - $68,832
  • Country: United States
  • Currency: USD
  • Updated: 21 Nov 2017
  • Individuals Reporting: 105
Hourly Data $0$47
Hourly Rate $13.78 - $30.34
Overtime $20.32 - $47.96
Annual Data $0$68K
Bonus $0.00 - $4,122
Profit Sharing $750
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,040 - $68,832
  • Country: United States
  • Currency: USD
  • Updated: 21 Nov 2017
  • Individuals Reporting: 44

Job Description for Information Technology (IT) Support Specialist

The information technology (IT) support specialist is a generalist position devoted to all aspects of computer set-up, installation, troubleshooting, service, upgrades, and maintenance. The position can also include handling how computers connect to each other or the rest of the network; printing, both locally and on the network; and auxiliary devices such as tablets, PDAs, and smartphones. The job duties can be performed remotely from a central location, in the customer's work environment, or in a combination of the two. The position may require some physical activity such as lifting and moving computer equipment into place or crawling in tight spaces.

Read More...

Information Technology (IT) Support Specialist Tasks

  • Maintain and troubleshoot devices and systems, hardware, and software.
  • Document system performance, bugs, debugging, and program requirements.
  • Follow maintenance protocols to ensure systems are secure and ready for users.
  • Lead design and deployment of servers, directories, wireless, backups, and personal devices.

About Chicago, Illinois

Cook County, Illinois
2,720,556
Male:
1,320,015 (48.5%)
Female:
1,400,541 (51.5%)
Chicago (/ʃᵻˈkɑːɡoʊ/ or /ʃᵻˈkɔːɡoʊ/), officially the City of Chicago, is the third-most populous city in the United States. With over 2.7 million residents, it is the most populous city in the state of Illinois and the Midwestern United States, and the county seat of Cook County. The Chicago metropolitan area, often referred to as Chicagoland, has nearly 10 million people and is the third-largest in the U.S. Chicago was incorporated as a city in 1837, near a portage between the Great Lakes and the Mississippi River watershed, and grew rapidly in the mid-nineteenth century. The city is an international hub for finance, commerce, industry, technology, telecommunications, and transportation: O'Hare International Airport is the second-busiest airport in the world when measured by aircraft traffic; the region also has the largest number of U.S. highways and rail road freight. In 2012, Chicago was listed as an alpha global city by the Globalization and World Cities Research...
Chicago:
$50,702
Illinois:
$59,588
$985
Chicago:
$238,500
Illinois:
$180,300
6.3%

Information Technology (IT) Support Specialist Job Listings

Pay by Experience Level for Information Technology (IT) Support Specialist

Pay by Experience for an Information Technology (IT) Support Specialist has a positive trend. An entry-level Information Technology (IT) Support Specialist with less than 5 years of experience can expect to earn an average total compensation of $43,000 based on 47 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Information Technology (IT) Support Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $53,000 based on 30 salaries. An experienced Information Technology (IT) Support Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $59,000 based on 12 salaries. An Information Technology (IT) Support Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $64,000 based on 6 salaries.

Key Stats for Information Technology (IT) Support Specialist

Gender

Female
13 %
Male
87 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 23 votes.
Less than 1 year
3%
1-4 years
43%
5-9 years
32%
10-19 years
17%
20 years or more
5%

Experience Affects Information Technology (IT) Support Specialist Salaries

Late-Career
▲34%

▲24%

▲10%

National Average
$48,000

▼11%

Skills That Affect Information Technology (IT) Support Specialist Salaries

System Administration
▲36%



Software Installation & Upgrade
▲9%

Windows Support
▲3%

National Average
$48,000

Computer Hardware Technician
▼2%

Troubleshooting
▼2%

Software Knowledge
▼3%

Microsoft Active Directory
▼4%


Phone Support
▼14%

PC Support
▼15%


Network Support
▼16%

Microsoft Office
▼16%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 23 votes.

Gender

Female
13 %
Male
87 %

Years of Experience

Less than 1 year
3%
1-4 years
43%
5-9 years
32%
10-19 years
17%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 74%
vision benefits
Vision: 64%
no benefits
None: 18%