The average hourly pay for a Keyholder is $11.05.
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What Do Keyholders Do?
The main responsibility of the keyholder is to open and close their store. However, they are also trained in the day-to-day procedures that are necessary for their establishment to run smoothly. A keyholder is an important member of a store's management team, and they are generally third in line in terms of management after the manager and assistant manager. They also interact with customers and assist them with any requests.
Keyholders typically work in retail, but they can be found in other …Read more
- Lead customers through the sales process: demonstrating product features/benefits, selecting product, coordinating and purchasing products.
- Maintain the company's visual merchandise standards within a specific department and the overall store, including general housekeeping cleanliness.
- Utilize company resources to generate traffic and maintain customer contact to build business.
- Provide highest customer service standards while maintaining a professional demeanor and personal presentation at all times.
Job Satisfaction for Keyholder
Popular Employer Salaries for Keyholder
The top respondents for the job title Keyholder are from the companies Dollar General Corporation, Advance Auto Parts, Inc. and The Gap Inc.. Reported salaries are highest at J. Crew Group Inc. where the average pay is $15.10. Other companies that offer high salaries for this role include Bath & Body Works Inc and The Gap Inc., earning around $13.47 and $12.91, respectively. Dollar General Corporation pays the lowest at around $8.94. Advance Auto Parts, Inc. and Torrid also pay on the lower end of the scale, paying $9.28 and $9.60, respectively.
What Are Popular Skills for Keyholders?
Skills in Customer Service, Sales, Merchandising and People Management are correlated to pay that is above average. Skills that pay less than market rate include Cash Handling.
What is the Pay by Experience Level for Keyholders?
An entry-level Keyholder with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $10.15 based on 36 salaries. An early career Keyholder with 1-4 years of experience earns an average total compensation of $10.81 based on 363 salaries. A mid-career Keyholder with 5-9 years of experience earns an average total compensation of $12.18 based on 112 salaries. An experienced Keyholder with 10-19 years of experience earns an average total compensation of $12.23 based on 62 salaries. In their late career (20 years and higher), employees earn an average total compensation of $12.
Pay Difference by Location
Employees with Keyholder in their job title in Washington, District of Columbia earn an average of 58.4% more than the national average. These job titles also find higher than average salaries in New York, New York (39.2% more) and Los Angeles, California (21.3% more). The lowest salaries can be found in Houston, Texas (8.0% less) and Jacksonville, Florida (8.0% less).
Years of Experience
This data is based on 595 survey responses.