Average Member Service Representative Hourly Pay

$13.85
Avg. Base Hourly Rate (USD)
10%
$8.76
MEDIAN
$13.85
90%
$19.02

The average hourly pay for a Member Service Representative is $13.85

Hourly Rate
$9 - $19
Bonus
$151 - $5k
Profit Sharing
$101 - $3k
Commission
$201 - $6k
Total Pay
$19k - $43k
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What Do Member Service Representatives Do?

Member Service Representative Tasks
  • Handle all member problems and complaints with professionalism and courtesy.
  • Listen, identify, and recommend products and services to help meet members' needs.
  • Handle incoming phone calls from members and other departments to research errors and member issues.
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Job Satisfaction for Member Service Representative

3.6 out of 5
(499)
Highly Satisfied
43Reviews
Based on 499 responses, the job of Member Service Representative has received a job satisfaction rating of 3.64 out of 5. On average, Member Service Representatives are highly satisfied with their job.

Gender Breakdown

Female
71.8%
Male
27.6%
Prefer to self-define
0.6%
This data is based on 1,062 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

61%

Dental

56%

Vision

50%

None

37%