Member Service Representative in San Diego, California Salary
How much does a Member Service Representative make in San Diego, CA? In San Diego, a Member Service Representative earns an average of $16.67 per hour. This is 18% higher than the national average for a Member Service Representative which is $13.63 per hour. Wages for a Member Service Representative in San Diego range from $13.10 per hour to $19.80 per hour. Total Annual Pay, which includes hourly rate, bonus, and overtime for a Member Service Representative in San Diego ranges from $27,402 to $44,701 annually. Among those reporting, there is an average job satisfaction rating of 5 out of 5 stars. In San Diego, women make up the majority of the workforce (80 percent). In San Diego, a Member Service Representative often enjoys medical, dental, and vision benefits provided by their employer.
|Hourly Rate||$13.10 - $19.80|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$27,402 - $44,701|
Job Description for Member Service Representative
A member service representative has direct contact with the public on a daily basis. They must know about old and new products and be able to discuss products with customers. If a problem arises, they must be able to handle them in an efficient, friendly manner. It is important for a member service representative to have excellent customer service skills. They must be able to multitask and be very detail oriented. It is important to be able to work in a fast-paced environment and have superior problem solving skills.Read More...
Member service representatives need to have good computer skills. It is important to have knowledge of Microsoft Office software. They may be asked to enter data, file information, or answer phones. So it is important they are well rounded and can adapt to any situation. The hours of a member service representative varies; they may be required to work during the day, in the evenings, weekends, and/or holidays. This is an hourly position that can be full time or part time depending on the companies needs.
Most companies require member service representatives to have a high school diploma, although a college degree may be preferred. Some companies require sales experience. (Copyright 2017 PayScale.com)
Member Service Representative Tasks
- Handle all member problems and complaints with professionalism and courtesy.
- Listen, identify, and recommend products and services to help meet members' needs.
- Handle incoming phone calls from members and other departments to research errors and member issues.
Member Service Representative Job Listings
Key Stats for Member Service Representative
Rated 5 out of 5
based on 4 votes.