Member Service Representative in Eugene, Oregon Salary

A Member Service Representative in Eugene, Oregon earns an average wage of $13.47 per hour.

Job Description for Member Service Representative

A member service representative has direct contact with the public on a daily basis. They must know about old and new products and be able to discuss products with customers. If a problem arises, they must be able to handle them in an efficient, friendly manner. It is important for a member service representative to have excellent customer service skills. They must be able to multitask and be very detail oriented. It is important to be able to work in a fast-paced environment and have superior problem solving skills.

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Member Service Representative Tasks

  • Handle all member problems and complaints with professionalism and courtesy.
  • Listen, identify, and recommend products and services to help meet members' needs.
  • Handle incoming phone calls from members and other departments to research errors and member issues.

About Eugene, Oregon

Lane County, Oregon
163,448
Male:
79,071 (48.4%)
Female:
84,377 (51.6%)
Eugene (/juːˈdʒiːn/ ew-JEEN) is a city of the Pacific Northwest located in the U.S. state of Oregon. It is located at the southern end of the Willamette Valley, near the confluence of the McKenzie and Willamette Rivers, about 50 miles (80 km) east of the Oregon Coast. As of the 2010 census, Eugene had a population of 156,185; it is the second most populous city in the state (after Portland) and the county seat of Lane County. The Eugene-Springfield, Oregon metropolitan statistical area (MSA) is the 146th largest metropolitan statistical area in the US and the third-largest in the state, behind the Portland Metropolitan Area and the Salem Metropolitan Area. The city's population for 2014 was estimated to be 160,561 by the US Census. Eugene is home to the University of Oregon and Lane Community College. The city is also noted for its natural beauty, recreational opportunities (especially bicycling, running/jogging, rafting, and kayaking),...
Eugene:
$45,927
Oregon:
$54,148
$920
Eugene:
$262,600
Oregon:
$264,100
4.5%

Member Service Representative Job Listings

Key Stats for Member Service Representative

Gender

Female
25 %
Male
75 %
Less than 1 year
20%
1-4 years
60%
5-9 years
20%

Skills That Affect Member Service Representative Salaries

Customer Relations
▲8%

Customer Service
▲8%

Banking
▼0%

National Average
$29,000

Gender

Female
25 %
Male
75 %

Years of Experience

Less than 1 year
20%
1-4 years
60%
5-9 years
20%

Common Health Benefits

medical benefits
Medical: 100%
dental benefits
Dental: 100%
vision benefits
Vision: 75%
no benefits
None: