Member Service Representative in Miami, Florida Salary

How much does a Member Service Representative make in Miami, FL? In Miami, a Member Service Representative takes home around $14.48 per hour on average. This is 6% above the national average for a Member Service Representative which is $13.63 per hour. Wages for a Member Service Representative in Miami range from $10.14 per hour to $18.99 per hour. Total Annual Pay, which includes hourly rate and overtime for a Member Service Representative in Miami ranges from $24,960 to $43,526 annually. Among those reporting, there is an average job satisfaction rating of 0 out of 5 stars. In Miami, women make up the majority of the workforce (86 percent). Many report receiving medical, dental, and vision benefits from their employer.

$10.14 - $18.99
$10
$14
$19
MEDIAN: $14.48
10%
50%
90%

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Hourly Data $0$20
Hourly Rate $10.14 - $18.99
Overtime $20.00
Annual Data $0$43K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,960 - $43,526
  • Country: United States
  • Currency: USD
  • Updated: 19 Nov 2017
  • Individuals Reporting: 11

Job Description for Member Service Representative

A member service representative has direct contact with the public on a daily basis. They must know about old and new products and be able to discuss products with customers. If a problem arises, they must be able to handle them in an efficient, friendly manner. It is important for a member service representative to have excellent customer service skills. They must be able to multitask and be very detail oriented. It is important to be able to work in a fast-paced environment and have superior problem solving skills.

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Member Service Representative Tasks

  • Handle all member problems and complaints with professionalism and courtesy.
  • Listen, identify, and recommend products and services to help meet members' needs.
  • Handle incoming phone calls from members and other departments to research errors and member issues.

About Miami, Florida

Miami-Dade County, Florida
440,989
Male:
215,840 (48.9%)
Female:
225,149 (51.1%)
Miami (/maɪˈæmi/; Spanish pronunciation: [miˈami]) is a seaport city at the southeastern corner of the U.S. state of Florida and its Atlantic coast. As the seat of Miami-Dade County, the municipality is the principal, central, and most populous of its metropolitan area and part of the second-most populous metropolis in the southeastern United States. According to the U.S. Census Bureau, Miami's metro area is the eighth-most populous and fourth-largest urban area in the U.S., with a population of around 5.5 million. Miami is a major center, and a leader in finance, commerce, culture, media, entertainment, the arts, and international trade. In 2012, Miami was classified as an Alpha−World City in the World Cities Study Group's inventory. In 2010, Miami ranked seventh in the United States in terms of finance, commerce, culture, entertainment, fashion, education, and other sectors. It ranked 33rd among global cities. In 2008, Forbes magazine ranked Miami "America's Cleanest City",...
Miami:
$29,989
Florida:
$49,426
$1,020
Miami:
$286,600
Florida:
$179,800
4.5%

Member Service Representative Job Listings

Key Stats for Member Service Representative

Gender

Female
86 %
Male
14 %
1-4 years
36%
5-9 years
29%
10-19 years
21%
20 years or more
14%

Skills That Affect Member Service Representative Salaries

Customer Relations
▲18%

Banking
▲5%

Customer Service
▲1%

National Average
$31,000

Consumer Loans
▼5%

Gender

Female
86 %
Male
14 %

Years of Experience

1-4 years
36%
5-9 years
29%
10-19 years
21%
20 years or more
14%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 78%
vision benefits
Vision: 78%
no benefits
None: 22%