Member Service Representative in Atlanta, Georgia Salary

How much does a Member Service Representative make in Atlanta, GA? The average hourly rate for a Member Service Representative in Atlanta is $11.50 per hour. This is 18% below the national average for a Member Service Representative which is $13.63 per hour. Wages for a Member Service Representative in Atlanta range from $8.11 per hour to $14.72 per hour. Total Annual Compensation, which includes hourly rate, tips, and overtime for a Member Service Representative in Atlanta ranges from $18,151 to $40,411 annually. Among those reporting, there is an average job satisfaction rating of 4 out of 5 stars. Women make up 100% of the Member Service Representative workforce in Atlanta among those reporting. Many report receiving medical and dental benefits from their employer.

$8.11 - $14.72
$8
$12
$15
MEDIAN: $11.50
10%
50%
90%

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Hourly Data $0$20
Hourly Rate $8.11 - $14.72
Hourly Tips $3.20
Overtime $20.17
Annual Data $0$40K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,151 - $40,410
  • Country: United States
  • Currency: USD
  • Updated: 9 Nov 2017
  • Individuals Reporting: 11

Job Description for Member Service Representative

A member service representative has direct contact with the public on a daily basis. They must know about old and new products and be able to discuss products with customers. If a problem arises, they must be able to handle them in an efficient, friendly manner. It is important for a member service representative to have excellent customer service skills. They must be able to multitask and be very detail oriented. It is important to be able to work in a fast-paced environment and have superior problem solving skills.

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Member Service Representative Tasks

  • Handle all member problems and complaints with professionalism and courtesy.
  • Listen, identify, and recommend products and services to help meet members' needs.
  • Handle incoming phone calls from members and other departments to research errors and member issues.

About Atlanta, Georgia

Fulton County, Georgia
463,875
Male:
223,960 (48.3%)
Female:
239,915 (51.7%)
Atlanta is the capital of and the most populous city in the U.S. state of Georgia, with an estimated 2015 population of 463,878. Atlanta is the cultural and economic center of the Atlanta metropolitan area, home to 5,522,942 people and the ninth largest metropolitan area in the United States. Atlanta is the county seat of Fulton County, and a small portion of the city extends eastward into DeKalb County. Atlanta was established in 1837 at the intersection of two railroad lines, and the city rose from the ashes of the American Civil War to become a national center of commerce. In the decades following the Civil Rights Movement, during which the city earned a reputation as "too busy to hate" for the relatively progressive views of some of its citizens and leaders compared to other cities in the Deep South Atlanta attained international prominence. Atlanta is the primary transportation hub of...
Atlanta:
$50,210
Georgia:
$51,244
$981
Atlanta:
$241,200
Georgia:
$159,300
4.8%

Member Service Representative Job Listings

Key Stats for Member Service Representative

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.
Less than 1 year
7%
1-4 years
67%
5-9 years
20%
20 years or more
7%

Skills That Affect Member Service Representative Salaries

Banking
▲17%

Data Entry
▲13%

Consumer Loans
▲12%

Customer Service
▲10%

Customer Relations
▲9%

National Average
$28,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.

Years of Experience

Less than 1 year
7%
1-4 years
67%
5-9 years
20%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 67%
dental benefits
Dental: 67%
vision benefits
Vision: 44%
no benefits
None: 33%