$51,684
Avg. Salary
$16.41
Avg. Hourly Rate

Average additional compensation:

$1,960

Bonus

$10.00

Profit Sharing

$3,000

Commission

What am I worth?
How should I pay?

The average pay for a Member Services Manager is $16.41 per hour.

The average pay for a Member Services Manager is $51,684 per year.

10%
$8.74
10%
$16.41
50%
$29.56
90%
90%
MEDIAN $16.41
10%
$36k
10%
$52k
50%
$75k
90%
90%
MEDIAN $51,684
$36,298 - $74,704
$36K
$52K
$75K
MEDIAN: $51,684
10%
50%
90%

Add this chart to your site: 640px    300px

$8.74 - $29.56
$8
$16
$30
MEDIAN: $16.41
10%
50%
90%

Add this chart to your site: 640px    300px

$0$74K
Salary $36,298 - $74,704
Bonus $30.00 - $6,145
Profit Sharing $10.00
Commission $3,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,728 - $73,126
  • Country: United States
  • Currency: USD
  • Updated: 23 Mar 2019
  • Individuals Reporting: 174
Hourly Data $0$29
Hourly Rate $8.74 - $29.56
Hourly Tips $2.22
Overtime $20.25
Annual Data $0$73K
Bonus $30.00 - $6,145
Commission $3,000
Profit Sharing $10.00
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,728 - $73,126
  • Country: United States
  • Currency: USD
  • Updated: 23 Mar 2019
  • Individuals Reporting: 53

Job Description for Member Services Manager

  • Provide customer service to members, including coordinating service coverage, answering questions, and handling complex cases.
  • Develop methods and outreach to grow member base and increase renewals.
  • Collect data, analyze, and predict metrics and budgets to evaluate services, staff, and member needs.
  • Manage staff and schedules, and ensure member services are uninterrupted and high quality.

Member Services Manager Job Listings

Popular Skills for Member Services Manager


Member Services Managers report using a diverse set of skills on the job. Most notably, facility with Operations Management, Marketing Communications, and Customer Relations are correlated to pay that is significantly above average, leading to increases of 41 percent, 14 percent, and 5 percent, respectively. Skills that pay less than market rate include Event Planning and Project Management. Most people who know Customer Relations also know Marketing Communications.

Pay by Experience Level for Member Services Manager

Pay by Experience for a Member Services Manager has a positive trend. An entry-level Member Services Manager with less than 5 years of experience can expect to earn an average total compensation of $41,000 based on 51 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Member Services Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $53,000 based on 46 salaries. An experienced Member Services Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $56,000 based on 36 salaries. A Member Services Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $54,000 based on 11 salaries.

Member Services Manager Reviews

Q: What is it like working as a Member Services Manager?

Member Services Manager in Fort Mill:
Pros: I enjoy working with our internal and external customers.
Cons: I do not enjoy engaging in company politics.

Member Services Manager in Concord:
"No cooperation between other managers."
Pros: Interaction with people
Cons: Non communication between managers

Related Job Salaries

Key Stats for Member Services Manager

Gender

Female
82 %
Male
18 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 40 votes.
Less than 1 year
3%
1-4 years
35%
5-9 years
28%
10-19 years
25%
20 years or more
10%

Experience Affects Member Services Manager Salaries

▲13%

Late-Career
▲8%

▲6%

National Average
$50,000

▼17%

Skills That Affect Member Services Manager Salaries

Operations Management
▲37%

Marketing Communications
▲11%


National Average
$50,000


Project Management
▼7%

Event Planning
▼20%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 40 votes.

Gender

Female
82 %
Male
18 %

Years of Experience

Less than 1 year
3%
1-4 years
35%
5-9 years
28%
10-19 years
25%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 69%
vision benefits
Vision: 57%
no benefits
None: 17%