The average salary for an Online Community Manager is $54,213.
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What Do Online Community Managers Do?
Online community managers are focused on interacting with customers and clients through various online channels. As such, familiarity with social media including Facebook, Twitter, user forums and similar tools is a must to work as an online community managers. They are also the point of contact for the company for users, clients and customers. So, the ability to present the company in the best possible way throughout their interactions is key.
Online community managers will spend most of their…Read more
Online Community Manager Tasks
- Develop and act as spokesperson for social media strategy for sites like LinkedIn, Facebook, and Twitter.
- Monitor and report on trends around organization and social media to marketing and product development teams.
- Track metrics around participation, views, comments, and online interactions, analyzing to improve outreach.
- Participate in social media sites to build the organization's presence and visibility among key clients.
- Coordinate with marketing, web development, and legal teams for brand consistency.
Job Satisfaction for Online Community Manager
Popular Employer Salaries for Online Community Manager
The top respondents for the job title Online Community Manager are from the companies Higher Logic, Ipsos and Wargaming.net. Reported salaries are highest at Ipsos where the average pay is $59,009. Higher Logic pays the lowest at around $50,000.
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Somewhat common (8 - 20%)
Online Community Manager Job Listings
What Are Popular Skills for Online Community Managers?
Skills in Content Management, Customer Service, Marketing Communications and Project Management are correlated to pay that is above average. Skills that pay less than market rate include Social Media Marketing.
What is the Pay by Experience Level for Online Community Managers?
An entry-level Online Community Manager with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $43,631 based on 24 salaries. An early career Online Community Manager with 1-4 years of experience earns an average total compensation of $52,041 based on 360 salaries. A mid-career Online Community Manager with 5-9 years of experience earns an average total compensation of $61,547 based on 142 salaries. An experienced Online Community Manager with 10-19 years of experience earns an average total compensation of $66,272 based on 41 salaries. In their late career (20 years and higher), employees earn an average total compensation of $55,000.
Pay Difference by Location
Employees with Online Community Manager in their job title in San Francisco, California earn an average of 21.9% more than the national average. These job titles also find higher than average salaries in Boston, Massachusetts (5.7% more) and Seattle, Washington (2.8% more). The lowest salaries can be found in Chicago, Illinois (20.7% less), Austin, Texas (8.8% less) and New York, New York (8.1% less).
Years of Experience
This data is based on 576 survey responses.