$67,619
Avg. Salary
Avg. Hourly Rate

Average additional compensation:

$6,800

Bonus

$14,000

Profit Sharing

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The average pay for an Operations Support Manager with Operations Management skills in New York, New York is {{pay}} per hour.

The average pay for an Operations Support Manager with Operations Management skills in New York, New York is $67,619 per year.

10%
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50%
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90%
90%
MEDIAN $0.00
10%
$62k
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$68k
50%
$103k
90%
90%
MEDIAN $67,619

Job Description for Operations Support Manager

Operations support managers provide customers, clients, and staff with global technical support. They are responsible for managing daily technical operations for their organization while ensuring overall efficiency. They are expected to collect and analyze metrics, provide reports regularly to managers, and routinely assess the efficiency, effectiveness, and technical proficiency of the support team. The operations support manager oversees the work of other individuals in the technical support department, providing guidance, supervision, and discipline as needed. The position requires excellent communication skills to work effectively with subordinates, customers, engineers, managers, and others. A successful record in project management is helpful in improving support processes, and operations support managers need to be able to think quickly and adapt in a flexible work environment. This position is generally full time, although overtime may be required depending on the needs of the business.

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Operations Support Manager Tasks
  • Establish work flows, practices and standards to ensure that ongoing support is provided for operations.
  • Provide staff direction in analyzing and resolving escalated operational problems.
  • Track and monitor daily workload to ensure client and operations expectations are met.

About New York, New York

Kings County, New York
8,550,405
Male:
4,081,698 (47.7%)
Female:
4,468,707 (52.3%)
The City of New York, often called New York City or simply New York, is the most populous city in the United States. Located at the southern tip of the state of New York, the city is the center of the New York metropolitan area, one of the most populous urban agglomerations in the world. With a U.S. Census Bureau-estimated 2015 population of 8,550,405 distributed over a land area of just 305 square miles (790 km2), New York is also the most densely populated major city in the United States. A global power city, New York City exerts a significant impact upon commerce, finance, media, art, fashion, research, technology, education, and entertainment, its fast pace defining the term New York minute. Home to the headquarters of the United Nations, New York is an important center for international diplomacy and has been described as the cultural and financial capital of the world. Situated...
New York, NY:
$55,752
New York:
$60,850
$1,317
New York, NY:
$538,300
New York:
$293,500
4.7%

Operations Support Manager Job Listings

Key Stats for Operations Support Manager

Gender

Female
57 %
Male
43 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.
1-4 years
11%
5-9 years
33%
10-19 years
33%
20 years or more
22%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.

Gender

Female
57 %
Male
43 %

Years of Experience

1-4 years
11%
5-9 years
33%
10-19 years
33%
20 years or more
22%

Common Health Benefits

medical benefits
Medical: 89%
dental benefits
Dental: 89%
vision benefits
Vision: 89%
no benefits
None: 11%