Operations Support Manager Salary

The average pay for an Operations Support Manager is $63,314 per year. Experience has a moderate effect on income for this job. Skills that are associated with high pay for this job are Financial Analysis, Human Resources, Process Improvement, Data Analysis, and Customer Service.

$42,585 - $100,330
$43K
$63K
$100K
MEDIAN: $62,881
10%
50%
90%

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$14.48 - $28.67
$14
$16
$29
MEDIAN: $16.37
10%
50%
90%

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$0$101K
Salary $42,585 - $100,330
Bonus $99.33 - $14,681
Profit Sharing $0.00 - $14,740
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,633 - $101,250
  • Country: United States
  • Currency: USD
  • Updated: 13 Oct 2017
  • Individuals Reporting: 199
Hourly Data $0$46
Hourly Rate $14.48 - $28.67
Overtime $18.48 - $46.88
Annual Data $0$101K
Bonus $99.33 - $14,681
Profit Sharing $0.00 - $14,740
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,633 - $101,250
  • Country: United States
  • Currency: USD
  • Updated: 13 Oct 2017
  • Individuals Reporting: 80

Job Description for Operations Support Manager

Operations support managers provide customers, clients, and staff with global technical support. They are responsible for managing daily technical operations for their organization while ensuring overall efficiency. They are expected to collect and analyze metrics, provide reports regularly to managers, and routinely assess the efficiency, effectiveness, and technical proficiency of the support team. The operations support manager oversees the work of other individuals in the technical support department, providing guidance, supervision, and discipline as needed. The position requires excellent communication skills to work effectively with subordinates, customers, engineers, managers, and others. A successful record in project management is helpful in improving support processes, and operations support managers need to be able to think quickly and adapt in a flexible work environment. This position is generally full time, although overtime may be required depending on the needs of the business.

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Operations Support Manager Tasks

  • Establish work flows, practices and standards to ensure that ongoing support is provided for operations.
  • Provide staff direction in analyzing and resolving escalated operational problems.
  • Track and monitor daily workload to ensure client and operations expectations are met.

Operations Support Manager Job Listings

Popular Skills for Operations Support Manager

Pay by Experience Level for Operations Support Manager

Pay by Experience for an Operations Support Manager has a positive trend. An entry-level Operations Support Manager with less than 5 years of experience can expect to earn an average total compensation of $47,000 based on 105 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Operations Support Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $60,000 based on 107 salaries. An experienced Operations Support Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $67,000 based on 113 salaries. An Operations Support Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $79,000 based on 38 salaries.

Operations Support Manager Reviews

Q: What is it like working as an Operations Support Manager?

Operations Support Manager in Fort Worth:
"Emergency Communications."
Pros: The opportunity to create and revise policy and procedures, serving the public during emergency and crisis events. Building relationships with elected officials to educate about needs of the public safety field.
Cons: The long hours sometimes 12-14 hour days, juggling multiple projects, and constant changing responsibilities and job functions. Constantly on call after working hours to provide information for upper management or direction to staff in both emergency and non emergency situations. No monetary compensation for overtime work required to complete assigned projects.

Operations Support Manager in St. Paul:
"Fast paced, busy, growing company."
Pros: I love helping people and solving problems.
Cons: I dislike reporting bad news and telling others what to do.

Related Job Salaries

Key Stats for Operations Support Manager

Gender

Female
53 %
Male
47 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 53 votes.
Less than 1 year
3%
1-4 years
28%
5-9 years
24%
10-19 years
33%
20 years or more
13%

Experience Affects Operations Support Manager Salaries

▲38%

▲17%

▲6%

National Average
$57,000

▼18%

Skills That Affect Operations Support Manager Salaries

Financial Analysis
▲33%

Human Resources
▲28%

Process Improvement
▲21%

Data Analysis
▲19%

Customer Service
▲16%


Operations Management
▲5%



National Average
$57,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 53 votes.

Gender

Female
53 %
Male
47 %

Years of Experience

Less than 1 year
3%
1-4 years
28%
5-9 years
24%
10-19 years
33%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 80%
vision benefits
Vision: 74%
no benefits
None: 13%