$64,954
Avg. Salary
$16.86
Avg. Hourly Rate

Average additional compensation:

$3,612

Bonus

$1,100

Profit Sharing

What am I worth?
How should I pay?

The average pay for an Operations Support Manager is $16.86 per hour.

The average pay for an Operations Support Manager is $64,954 per year.

10%
$13.31
10%
$16.86
50%
$26.18
90%
90%
MEDIAN $16.86
10%
$43k
10%
$65k
50%
$102k
90%
90%
MEDIAN $64,954
$43,396 - $102,034
$43K
$65K
$100K
MEDIAN: $64,954
10%
50%
90%

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$13.31 - $26.18
$13
$17
$26
MEDIAN: $16.86
10%
50%
90%

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$0$102K
Salary $43,396 - $102,034
Bonus $217 - $13,426
Profit Sharing $0.30 - $12,723
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,025 - $101,977
  • Country: United States
  • Currency: USD
  • Updated: 10 May 2019
  • Individuals Reporting: 383
Hourly Data $0$32
Hourly Rate $13.31 - $26.18
Overtime $18.21 - $32.53
Annual Data $0$101K
Bonus $217 - $13,426
Profit Sharing $0.30 - $12,723
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,025 - $101,977
  • Country: United States
  • Currency: USD
  • Updated: 10 May 2019
  • Individuals Reporting: 148

Job Description for Operations Support Manager

Operations support managers provide customers, clients, and staff with global technical support. They are responsible for managing daily technical operations for their organization while ensuring overall efficiency. They are expected to collect and analyze metrics, provide reports regularly to managers, and routinely assess the efficiency, effectiveness, and technical proficiency of the support team. The operations support manager oversees the work of other individuals in the technical support department, providing guidance, supervision, and discipline as needed. The position requires excellent communication skills to work effectively with subordinates, customers, engineers, managers, and others. A successful record in project management is helpful in improving support processes, and operations support managers need to be able to think quickly and adapt in a flexible work environment. This position is generally full time, although overtime may be required depending on the needs of the business.

Read More...
Operations Support Manager Tasks
  • Establish work flows, practices and standards to ensure that ongoing support is provided for operations.
  • Provide staff direction in analyzing and resolving escalated operational problems.
  • Track and monitor daily workload to ensure client and operations expectations are met.

Operations Support Manager Job Listings

Popular Skills for Operations Support Manager

Pay by Experience Level for Operations Support Manager

Pay by Experience for an Operations Support Manager has a positive trend. An entry-level Operations Support Manager with less than 5 years of experience can expect to earn an average total compensation of $47,000 based on 105 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Operations Support Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $60,000 based on 107 salaries. An experienced Operations Support Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $67,000 based on 113 salaries. An Operations Support Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $79,000 based on 38 salaries.

Operations Support Manager Reviews

Q: What is it like working as an Operations Support Manager?

Operations Support Manager in Boise:
"Multi Tasking and Busy."
Pros: Working on my own, flexible time, relaxed atmosphere
Cons: Underpaid, and company not secure for continued business

Operations Support Manager in Saratoga Springs:
"Nice."
Pros: Close to home
Cons: People

Operations Support Manager in Hopkinsville:
"I'm an hourly assistant."
Pros: Interaction with customers and employees
Cons: Constantly changing

Operations Support Manager in Fort Worth:
"Emergency Communications."
Pros: The opportunity to create and revise policy and procedures, serving the public during emergency and crisis events. Building relationships with elected officials to educate about needs of the public safety field.
Cons: The long hours sometimes 12-14 hour days, juggling multiple projects, and constant changing responsibilities and job functions. Constantly on call after working hours to provide information for upper management or direction to staff in both emergency and non emergency situations. No monetary compensation for overtime work required to complete assigned projects.

Operations Support Manager in St. Paul:
"Fast paced, busy, growing company."
Pros: I love helping people and solving problems.
Cons: I dislike reporting bad news and telling others what to do.

Operations Support Manager in Independence:
"Think About It Before You Go For It."
Before you take the job/position, do your homework. Know what the job fully entails, know what your worth and negotiate pay to get what your worth depending on years experienced.

Related Job Salaries

Key Stats for Operations Support Manager

Gender

Female
47 %
Male
53 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 108 votes.
Less than 1 year
2%
1-4 years
27%
5-9 years
24%
10-19 years
35%
20 years or more
12%

Experience Affects Operations Support Manager Salaries

▲34%

▲13%

▲2%

National Average
$59,000

▼21%

Skills That Affect Operations Support Manager Salaries

Financial Analysis
▲29%

Human Resources
▲24%

Process Improvement
▲17%

Data Analysis
▲15%

Customer Service
▲12%


Operations Management
▲1%


National Average
$59,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 108 votes.

Gender

Female
47 %
Male
53 %

Years of Experience

Less than 1 year
2%
1-4 years
27%
5-9 years
24%
10-19 years
35%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 80%
vision benefits
Vision: 74%
no benefits
None: 12%