Patient Account Representative in Boston, Massachusetts Salary

The average wage for a Patient Account Representative in Boston, Massachusetts is $18.49 per hour. Skills that are associated with high pay for this job are Medicaid & Medicare Billing, Billing, and Insurance.

$13.70 - $24.41
$14
$19
$24
MEDIAN: $19.10
10%
50%
90%

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Hourly Data $0$24
Hourly Rate $13.70 - $24.41
Annual Data $0$49K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,614 - $49,874
  • Country: United States
  • Currency: USD
  • Updated: 13 Jan 2018
  • Individuals Reporting: 15

Job Description for Patient Account Representative

Patient account representatives perform a number of functions related to patient accounts for facilities such as hospitals and clinics. They may process claims, collect payments, and resolve questions and problems about the account. Patient account representatives are the primary source of information for patients who call with questions about a bill. They answer questions, resolve problems, and assist patients with repayment terms. They are also responsible for contacting patients who are delinquent in payment by mail, email, and/or telephone. Additionally, they may contact insurance companies regarding claims, update account information, and provide basic administrative tasks on accounts.

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Patient Account Representative Tasks

  • Locate and notify customers of delinquent accounts by mail or telephone.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Record information about financial status of customers and status of collection efforts.
  • Monitor overdue accounts, receive payments and post amounts paid to customer accounts.

About Boston, Massachusetts

Suffolk County, Massachusetts
669,469
Male:
322,149 (48.1%)
Female:
347,320 (51.9%)
Boston (pronounced /ˈbɒstən/ BOSS-tən) is the capital and most populous city of the Commonwealth of Massachusetts in the United States. Boston is also the seat of Suffolk County, although the county government was disbanded on July 1, 1999. The city proper covers 48 square miles (124 km2) with an estimated population of 667,137 in 2015, making it the largest city in New England and the 23rd most populous city in the United States. The city is the economic and cultural anchor of a substantially larger metropolitan area called Greater Boston, home to 4.7 million people and the tenth-largest metropolitan statistical area in the country. Greater Boston as a commuting region is home to 8.1 million people, making it the sixth-largest combined statistical area in the United States. One of the oldest cities in the United States, Boston was founded on the Shawmut Peninsula in 1630 by Puritan settlers from England. It was the scene...
Boston:
$58,263
Massachusetts:
$70,628
$1,423
Boston:
$453,000
Massachusetts:
$352,100
4.6%

Patient Account Representative Job Listings

Key Stats for Patient Account Representative

Gender

Female
64 %
Male
36 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.
Less than 1 year
5%
1-4 years
42%
5-9 years
5%
10-19 years
26%
20 years or more
21%

Skills That Affect Patient Account Representative Salaries

Medicaid & Medicare Billing
▲10%

Billing
▲6%

Insurance
▲4%

National Average
$40,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.

Gender

Female
64 %
Male
36 %

Years of Experience

Less than 1 year
5%
1-4 years
42%
5-9 years
5%
10-19 years
26%
20 years or more
21%

Common Health Benefits

medical benefits
Medical: 67%
dental benefits
Dental: 60%
vision benefits
Vision: 47%
no benefits
None: 33%