The average hourly pay for a Patient Relations Liaison is $15.50.
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$12 - $23
$509 - $2,017
$0 - $1,250
$25,789 - $63,029
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Job Description for Patient Relations Liaison
Patient relations liaisons are tasked with providing information and support to National Health Service patients, as well as their relatives and caregivers. These liaisons must be friendly and have interpersonal skills while also remaining communicative at all times, as they are expected to provide information in ways that are easily understood and processed by non-medical professionals. Patient relations liaisons also provide information and assistance in finding local alternatives for patient…Read more
Patient Relations Liaison Tasks
- Serve as intermediary between health care organization and patients, and patients' relatives in resolving patient care problems.
- Prepare incident reports for potential legal issues.
- Describe and interpret health care procedures and policies to patients.
- Convey questions, complaints, problems, and concerns of patients to proper personnel.
- Resolve patients' complaints and grievances.
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Popular Skills for Patient Relations Liaison
Avg. Hourly Rate
Skills in Oral / Verbal Communication and Patient Education are correlated to pay that is above average. Skills that pay less than market rate include Medical Terminology, Problem Solving and Customer Service.
Pay by Experience Level for Patient Relations Liaison
An entry-level Patient Relations Liaison with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $14.10 based on 16 salaries. An early career Patient Relations Liaison with 1-4 years of experience earns an average total compensation of $15.01 based on 79 salaries. A mid-career Patient Relations Liaison with 5-9 years of experience earns an average total compensation of $16.10 based on 20 salaries. An experienced Patient Relations Liaison with 10-19 years of experience earns an average total compensation of $19.75 based on 26 salaries. In their late career (20 years and higher), employees earn an average total compensation of $21.
Years of Experience
This data is based on 152 survey responses.