Patient Relations Manager Salary

Patient Relations Managers in the United States take home an average $60K per year. Most Patient Relations Managers like their work and job satisfaction is high. Medical benefits are awarded to a fair number, and a large number earn dental coverage. The majority of Patient Relations Managers (67 percent) who took the survey are female. This overview is based on answers to PayScale's salary questionnaire.
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$40,814 - $84,266
$41K
$60K
$84K
MEDIAN: $60,246
10%
50%
90%

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$16.26 - $26.53
$22
MEDIAN: $22.00
50%

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$0$84K
Salary $40,814 - $84,266
Bonus $4,525
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$40,121 - $83,127
  • Country: United States
  • Currency: USD
  • Updated: 14 Oct 2017
  • Individuals Reporting: 45
Hourly Data $0$26
Hourly Rate $22.00
Overtime $20.00
Annual Data $0$83K
Bonus $4,525
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$40,121 - $83,127
  • Country: United States
  • Currency: USD
  • Updated: 14 Oct 2017
  • Individuals Reporting: 8

Job Description for Patient Relations Manager

Patient relations managers serve as the face of the office and are responsible for handling patients' questions, comments, and concerns. They must be able to adapt to any type of situation, think quickly on their feet, and treat each patient as a valued client and ensure that they are cared for in a quick and efficient manner. They must also be comfortable working in a fast-paced environment.

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Patient Relations Manager Tasks

  • Responsible for managing patient relations and complaint activity.
  • Liaison between patients, their families, and the organization's physicians, departments and administration.
  • Ensures thorough and timely resolution of patient issues, concerns, and complaints.

Patient Relations Manager Job Listings

Pay by Experience Level for Patient Relations Manager

Pay by Experience for a Patient Relations Manager has a positive trend. An entry-level Patient Relations Manager with less than 5 years of experience can expect to earn an average total compensation of $55,000 based on 30 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Patient Relations Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $59,000 based on 18 salaries. An experienced Patient Relations Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $57,000 based on 19 salaries. A Patient Relations Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $64,000 based on 7 salaries.

Related Job Salaries

Key Stats for Patient Relations Manager

Gender

Female
73 %
Male
27 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
Less than 1 year
11%
1-4 years
26%
5-9 years
26%
10-19 years
30%
20 years or more
6%

Experience Affects Patient Relations Manager Salaries

Late-Career
▲7%

National Average
$60,000

Mid-Career
▼1%

Experienced
▼4%

Entry-Level
▼8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
73 %
Male
27 %

Years of Experience

Less than 1 year
11%
1-4 years
26%
5-9 years
26%
10-19 years
30%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 89%
vision benefits
Vision: 74%
no benefits
None: 11%